Be Inspired with Insider Insights from Blue Insurance & WeLab Bank

The emergence of FinTechs in the Greater Bay Area, the advent of Big Tech in financial services, and the impact of global movements, like open banking, instant payments, and virtual insurance, has created an environment where only those that transform will succeed to engage digital-first customers.

Watch 2 fireside chats with Blue Insurance and WeLab Bank, to discover how to fast-forward with smart acquisition, real-time engagement and 1-to-1 relationships:

• Benjamin Quinlan, Chairman, FinTech Association of Hong Kong
• Charles Hung,  CEO & Executive Director, Blue Insurance Hong Kong
• Selina Chong, Chief Business Officer, WeLab Bank
• Jonathan Lee, Distinguished Solution Engineer, Financial Service Industry, Salesforce

Key Takeaways

Get inspired to deliver richer client relationships, AI-infused service, rapid time-to-market activation, and 360° customer views:

• How to create personalized customer journeys that drive deeper engagement and generate re-marketing and upsell opportunities
• How to acquire and serve customers virtually and at record speed-to-market to build long-lasting relationships with a modern, all-digital experience
• How the Salesforce Financial Services Platform leads the way of transformation, enabling the technologies behind Customer 360, allowing rapid new product launches, and supporting virtual on-boarding and optimized sales performance.

Date: Thursday, August 26, 2021
Time: 10.30 a.m. - 11.30 a.m. (HKT)

Speakers

	Benjamin Quinlan, Chairman, FinTech Association of Hong Kong Mr. Benjamin Quinlan has an extensive track record advising many of the world’s leading multinational companies, financial services organisations, SMEs, and start-ups on a variety of high-profile strategic engagements. He is quoted extensively in the global financial press and is frequently interviewed by leading media outlets, including Bloomberg, CNBC, Reuters, Channel New Asia, and more. He is also a regular keynote speaker at leading financial services industry conferences across the world, a mentor for PingAn’s Cloud Accelerator, a guest contributor for eFinancial Careers and Regulation Asia, and is widely recognised as one of Asia's leading FinTech influencers. In addition to being the Chairman of the FinTech Association of Hong Kong, Benjamin is also the CEO and Managing Partner of Quinlan & Associates, a leading independent strategy consulting firm specialising in the financial services industry.
	Charles Hung, CEO & Executive Director, Blue Insurance Hong Kong Mr. Charles Hung is the CEO and Executive Director of Blue Insurance Hong Kong, the first digital life insurer in Hong Kong and a joint venture between Hillhouse Capital and Tencent Holdings Limited. Since joining Blue in 2017, he has been instrumental in its launch and success, leading and managing the organization’s business strategies. Charles has 30 years' experience in BD, innovation, technology and operations, and risk management across insurance, asset management, and banking sectors in Asia, Europe, and the United States. Previously, Charles was the Chief Risk Officer of Aviva Asia. Prior to Aviva, he was the Chief Risk and Administration Officer, GSWD for HSBC Holdings and the Chief Operating Officer, Asia for HSBC Private Bank (Suisse) SA. Before venturing into banking, Charles spent over a decade in the insurance industry in AIA China, PCA Japan, and Prudential Corporation Asia. He has also held several senior executive roles at leading financial institutions including Peregrine Holdings, Merrill Lynch, and Goldman Sachs.
	Selina Chong, Chief Business Officer, WeLab Bank Ms. Selina Chong is the Chief Business Officer of WeLab Bank, a virtual bank authorized by the Hong Kong Monetary Authority. WeLab is Hong Kong’s first virtual bank and was listed as SCMP’s #1 growth champion of the Greater Bay Area with an absolute revenue growth of 14,448% and serving more than 43 million registered users. Selina is a dynamic business professional with over 30 years of experience in financial services, asset management, micro-payment, and telecommunications in Canada, Hong Kong, Taiwan, and Korea. In her career, whenever Selina sought a job change, she also deliberately looked for an industry change as well. This is so that she can stay curious, pragmatic, and bring cross-over business ideas into different industries. Selina has worked for American Express, Citibank, Fidelity International, Octopus, Hong Kong Broadband Network, before joining WeLab Bank in December 2020.
	Jonathan Lee, Distinguished Solution Engineer, Financial Service Industry, Salesforce Mr. Jonathan Lee is a Distinguished Solution Engineer for Salesforce Hong Kong. He has extensive experience in customer engagement strategies and deep knowledge in the right technologies that enable enterprise digitalization. He has been in IT for 20+ years with solid business solution architecture and project delivery acumen. As a trusted advisor to helping customers formulate transformation strategies and digital enablement solutions, Jonathan has served a wide range of industries in the Greater China Region, especially focusing on financial services companies to understand—and optimize for—their unique needs, targets, and customers.