Vietnam

Vacancy Details

About

Announcement Number:
HANOI-2023-18
Hiring Agency:
Embassy Hanoi
Position Title:
Strategic Content Coordination Assistant (Digital Production) - All Interested Applicants
Open Period:
04/03/2023 - 04/17/2023 Format MM/DD/YYYY
Vacancy Time Zone:
GMT+7
Series/Grade:
LE - 6520 8
Salary:
USD $16,364 /Per Year
Work Schedule:
Full-time - 40 hours per week. Indefinite subject to successful completion of probationary period
Promotion Potential:
LE-8
Duty Location(s):
1
in
Hanoi, VM
Telework Eligible:
No
For More Info:
HR Section
84-24-38505000 Ext: 5127
HanoiHR@state.gov

Overview

Hiring Path:
• Open to the public
Who May Apply/Clarification From the Agency:
Open to: All Interested Applicants / All Sources
For USEFM - FP is 05.  Actual FP salary determined by Washington D.C.

Security Clearance Required:
Public Trust - Background Investigation
Appointment Type
Permanent
Appointment Type Details:
Indefinite subject to successful completion of probationary period
Marketing Statement:

We encourage you to read and understand the Eight (8) Qualities of Overseas Employees before you apply.

Summary:

The work schedule for this position is: 



  • Full-time 40 hours per week. 


Start date: Candidate must be able to begin working from 45 days to 90 days of receipt of agency authorization and/or clearances/certifications or their candidacy may end.

Supervisory Position:
No
Relocation Expenses Reimbursed:
No
Travel Required:
Not Required

Duties

Incumbent of this position will work under the direct supervision of the Strategic Content Coordination Specialist, Public Diplomacy Officer - Digital Media (PDO-DM), or Public Affairs Officer (PAO) designee. The incumbent will be responsible for the production of all visual and multimedia elements of Mission public engagement, including design, creation, and/or acquisition of customized visual and multimedia content that is disseminated online, in person, or via traditional broadcast.  The incumbent will creates compelling visual content for all Mission outreach materials by assessing visual aspects of Vietnamese media environment, public preferences for visual content formats and dissemination channels, and the impact of Mission visual materials.

Qualifications and Evaluations

Requirements:

EXPERIENCE:  At least five years of progressively responsible experience in design, creation, and packaging of visual and multimedia content for digital marketing, advertising, or mass communications purposes, including extensive experience as an advanced end user of industry standard desktop and mobile software applications, internet and related communications technologies, and integration of visual content into web content management systems.  [Note: candidates considered for this position must provide a portfolio of original work demonstrating visual and multimedia design competence.]


JOB KNOWLEDGE: Must/must have: 


  Strong creative skill and detailed knowledge of audio and video production, graphic design, and other visual content creation.


       Detailed knowledge of the attitudes of target audience groups, and their preferences for specific content, format, and delivery of visual communication.


       Knowledge of trends in regional and international communications patterns and how they affect the host-country communications landscape.


 General knowledge of digital promotion techniques, audience analysis and analytics, and customer service standards. 


 General knowledge of project management, including defining project objectives, outcomes, and assessment methods. 

Education Requirements:

An associate’s degree or two years of full-time university studies in art or design, advertising, communications, photography, or local equivalent is required.   

Evaluations:

LANGUAGE:  


Fluent in Speaking/Reading/Writing English is required. (This will be tested.)


Fluent in Speaking/Reading/Writing Vietnamese is required.


SKILLS AND ABILITIES:  Must have:


·       Analytic skills: Must have strong analytic skills to identify target audiences and understand how Mission use of images, graphics, video, and audio can affect their sensitivities.  Must be able to analyze content from multiple sources (internal and third-party) and determine when and how to use it in Mission visual products.


·        Communication/Interpersonal skills: Must have excellent, documented visual story-telling, written, and oral communication skills to create and adapt visual, audio and printed material for dissemination in English and Vietnamese.  Must have strong interpersonal skills to maintain Mission-wide collaboration on the creation of visual and multimedia content in support of Mission public engagement.


·        Management skills: Must be able to bring together offices and agencies from across the Mission to identify and share visual and audio content.  Must be able to plan, prioritize and manage, multiple projects such as marketing, information or advocacy campaigns, and oversee associated project budgets, schedules, and daily operations to produce, adapt, and disseminate time-sensitive content, in collaboration with the Media team.


·        Technical skills: Detailed knowledge of multiple formats, digital tools and platforms for visual content creation, editing (audio, visual, multimedia and graphic), and distribution through traditional and digital channels.  Good keyboarding, data entry skills, and excellent familiarity with electronic discovery tools, in particular the Internet, and standard information retrieval practices and procedures.


·         Availability: Must be available to travel throughout Vietnam to develop professional contacts and create content (photo/video of ambassador’s travel, PD programs, etc.)


       EQUAL EMPLOYMENT OPPORTUNITY (EEO):  The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation.

Qualifications:

All applicants under consideration will be required to pass medical and security certifications.

Benefits and Other Info

Benefits:
Agency Benefits:

Locally Employed Staff working at the U.S. Mission in Vietnam will receive the following allowances and benefits in addition to the annual basic salary listed above. 


1. Allowances: 


- Unique Conditions of Work Allowance: 7% of Annual basic salary (subject to review every two years).


- Miscellaneous Benefits Allowance: US$1,000 per annum for FSN-09 and below, and US$3,000 per annum for FSN-10 and above.


2. Benefits


- Tet Bonus - one-month basic salary 


- Merit Based Compensation - annual salary increase based on performance


- Annual leave - 120 hours per year and the annual leave hours will increase every five years of creditable service according to local labor law


- Sick leave according to local labor law


- Family leave - up to 5 days and other special leave as stipulated in the local labor law


- American and Vietnamese holidays up to 22 days per year


- Contribution to mandatory insurances according to Vietnam's Government law and regulation including social insurance, health insurance and unemployment insurance


- Supplemental Health Insurance that the U.S. Mission covers 90% of the premium for employees and each eligible family member


- Mission cash award for outstanding performance


- Training opportunities abroad, in-country, on-the-job and online sources for professional career development


For EFMs, benefits should be discussed with the Human Resources Office.


The pay plan is assigned at the time of the conditional offer letter by the HR Office.

Other Information:

For the current COVID-19 Requirements please visit the following link.


HIRING PREFERENCE SELECTION PROCESS:  Applicants in the following hiring preference categories are extended a hiring preference in the order listed below.  Therefore, it is essential that these applicants accurately describe their status on the application. Failure to do so may result in a determination that the applicant is not eligible for a hiring preference.


HIRING PREFERENCE ORDER:



  1. AEFM / USEFM who is a preference-eligible U.S. Veteran*

  2. AEFM / USEFM

  3. FS on LWOP and CS with reemployment rights **


* IMPORTANT:  Applicants who claim status as a preference-eligible U.S. Veteran must submit a copy of their most recent DD-214 (“Certificate of Release or Discharge from Active Duty”),Letter from Veterans’ Affairs which indicates the present existence of a service-connected disability dated within the past six months, equivalent documentation, or certification.  A “certification” is any written document from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions within 120 days after the certification is submitted by the applicant. The certification letter should be on letterhead of the appropriate military branch of the service and contain (1) the military service dates including the expected discharge or release date; and (2) the character of service.  Acceptable documentation must be submitted in order for the preference to be given. 


** This level of preference applies to all Foreign Service employees on LWOP and CS with re-employment rights back to their agency or bureau.


For more information (i.e., what is an EFM, USEFM, AEFM, MOH, etc.?) and for additional employment considerations, please visit the following link.

How to Apply

How to Apply:

All candidates must be able to obtain and hold a public clearance. 


To apply for this position, click the “Apply to this vacancy” button at the header of this page.  For more information on how to apply visit the Mission internet site: https://vn.usembassy.gov/embassy-consulate/embassy-consulate-jobs/

Required Documents:

In order to qualify based on education, you MUST submit the requested diploma and / or transcripts as verification of educational requirement by the closing date of this announcement. Failure to provide requested information, or the information is insufficient to verify eligibility, may result in disqualification for this position.


All Applicants


* Degree Not Transcript


* Proof of Citizenship


* Other Document


* Other Document 2


Eligible Family Member Applicants: 


* Copy of Sponsor's Orders/Assignment Notification (or equivalent)


* Copy of passport


* DD-214 - Member copy 4, Letter from Veterans' Affairs, or other supporting documentation (if applicable)


* SF-50 (if applicable)



 


Next Steps:

Applicants who are invited to take a language or skills test, or who are selected for an interview will be contacted via email or phone. 


For further information - the complete position description listing all of the duties, responsibilities, required qualifications, etc. are posted with the vacancy announcement on the U.S. Mission internet website: https://vn.usembassy.gov/embassy-consulate/embassy-consulate-jobs/.  You may also contact the Human Resources Office via HanoiHR@state.gov to obtain it. 


Thank you for your application and your interest in working at the U.S. Mission in Hanoi, Vietnam.