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Buying shipping labels individually

You can buy shipping labels individually in your Shopify admin. If you want to buy shipping labels in bulk, then refer to Buying shipping labels in bulk.

Depending on your fulfillment locations, you can purchase labels from the following carriers through Shopify's carrier accounts:

Carriers available through Shopify's carrier accounts in specific countries or regions
Fulfillment locationShipping carriers
United States
Canada
Australia
United Kingdom
France
Germany
Italy
Spain

The cost of shipping labels is displayed in your local currency before taxes, such as EUR in France or GBP in the United Kingdom. After you buy a shipping label, the cost and the taxes are billed to you through your Shopify account. You pay your bill in the currency that you have set up for your billing.

For more information, refer to Billing and taxes.

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Before you buy your first shipping label

Do the following before you buy your first shipping label:

Considerations for buying shipping labels

Review the following considerations when buying a shipping label:

  • DDP (delivered duty paid) labels are supported only for Managed Markets and for specific carriers. If you collect duties and import taxes at checkout and don't use Managed Markets or a supported carrier, then you must purchase the shipping label externally or refund the order.
  • Harmonized System (HS) codes are required for international shipments. In addition, the description of the products in the order must be detailed, precise, and use plain language.
  • If you're shipping internationally, then your shipment's declared value can't exceed $2,500 USD.
  • You can print your shipping labels during the label purchase flow or from the Shipping labels page at any time after you purchase your labels.

DDP labels

Delivered Duty Paid (DDP) labels are shipping labels that include international duties and import tax. When you use DDP labels to ship your products to international customers, you're taking responsibility for any additional charges that might be applied by the customs authority in your customer's country or region.

Buying DDP labels with shipping labels

DDP (Delivered Duty Paid) labels are supported only for specific carriers when purchasing shipping labels through Shopify's carrier accounts. If you collect duties and import taxes at checkout, then you can purchase DDP labels for the following carriers:

If you use any other carrier with Shopify's carrier accounts, then you can't purchase a label for orders where duties have been collected. You need to purchase the label externally or refund the order.

Learn more about purchasing DDP labels.

Buy and print a shipping label

Desktop

  1. From your Shopify admin, go to Orders.

  2. Click an order that contains unfulfilled items.

  3. In the Unfulfilled section, click Create shipping label.

  4. In the Items section, confirm the number of items that you want to include in this fulfillment.

  5. Optional: To adjust the weight of individual items do the following:

    1. In the Items section, click Edit weight.
    2. Adjust the weight for individual items. If your items have the same weight, then enter the weight. Verify the weight of the items in each shipment by clicking the Items field for an order. To adjust the total package weight, enter weight into the Apply the same weight to all items field, and then click Apply to all.
    3. If you want to save the weights to your product details, then select Save weight to product details.
    4. Click Done.

  6. If you're shipping internationally, then you need to fill in a customs form:

    1. In the Items section, click Edit customs information.
    2. Verify your product information such as weight, quantity, value, and description. The maximum international shipment's declared value can be up to $2,500 USD.
    3. Select country of origin.
    4. Enter a HS (Harmonized System) code.

  7. In the Package and weight section, select an existing package or create a new package:

    • To use an existing package, select a package from the drop-down menu.
    • To create a new package, follow these steps:
      1. In the Package section, click Add package.
      2. In the Add package dialog, enter the information about your new package.
      3. Click Add package.

  8. In the Total weight (with package) field, adjust and confirm the total weight of your shipment.

  9. In the Shipping service section, select a shipping method. By default, the services displayed are those that you've set as preferred carriers and shipping services. To display all eligible shipping services, click All.

  10. Optional: Select any additional services, such as a signature or proof of age upon delivery. Additional services vary from carrier to carrier. To learn more, refer to the specific carrier's page.

  11. If you're shipping from a location in the United States, then in the SHIPPING INSURANCE section you can add shipping insurance to your shipment. The amount of coverage can include the total or part of the value of the items in the order and any shipping costs.

  12. In the Shipping date field, select a shipping date. If you want to automatically send shipment details to your customers on that date, then select Send shipping information to customers.

  13. Review your shipping details in the Summary section, and then click Buy shipping label.

  14. Choose whether to print your shipping labels with any customs forms or packing slips, and then print your shipping labels and shipping documents.

Mobile
  1. From the Shopify app, tap the Orders icon .
  2. Tap the order that you want to fulfill.
  3. In the Unfulfilled section, tap Create shipping label.
  4. In the Items section, confirm the number of items that you want to include in this fulfillment.
  5. If you're shipping internationally, then you need to fill in a customs form for each product:
    1. In the Customs information section, tap the Edit icon, and then select your product.
    2. Verify your product information such as weight, quantity, value, and description. The maximum international shipment's declared value can be up to $2,500 USD.
    3. Select country of origin.
    4. In the HS (Harmonized System) code section, tap SET and then enter your HS (Harmonized System) code.
    5. Tap the ✓ icon to complete the customs form.
  6. In the Package and weight section, select an existing package or create a new package:
    • To use an existing package, select a package from the drop-down menu.
    • To create a new package, follow these steps:
      1. In the Package section, tap the Horizontal menu icon.
      2. In the Add package dialog, enter the information about your new package.
      3. Tap Add package.
  7. In the Total weight (with package) field, enter the total weight of your shipment.
  8. In the Shipping service section, select a shipping date. If you want to automatically send shipment details to your customers on that date, then activate Email details to customer now.
  9. In the Shipping service section, select a shipping method. By default, the services displayed are those that you've set as preferred carriers and shipping services. To display all eligible shipping services, tap Show All.
  10. Optional: Select any additional services, such as a signature or proof of age upon delivery. Additional services vary from carrier to carrier. To learn more, refer to the specific carrier's page.
  11. If you're shipping from a location in the United States, then in the Shipping insurance section you can add shipping insurance to your shipment. The amount of coverage can include the total or part of the value of the items in the order and any shipping costs.
  12. Review your purchase summary, and then tap Buy shipping label.
  13. Choose whether to print your shipping labels with any customs forms or packing slips, and then print your shipping labels and shipping documents.

Suggested shipping services

When you buy shipping labels, a Suggested shipping service might be automatically selected. This Suggested service is based on services that you've used for similar orders in the past. A Suggested service is available for more orders after you purchase more shipping labels.