CedCommerce Etsy Integration

Good platform and the support team are always helpful and friendly (Id give 5 star for Mohd Fahad Khan). The only issue is that I’ve had to contact them several times about the same problem, which seems to be a software issue. Hopefully this can be fixed, but overall I’m happy with the service.

I would like to give my highest recommendation to Bhavya for the incredible support she provided me from start to finish.

As a first-time Etsy user, I had so many questions and needed help with everything—from downloading and installing, to connecting Etsy with Shopify, setting up the integration, making payments, and listing my products. Every time I encountered an error or got stuck, Bhavya was there to help me.

What impressed me the most was her patience and kindness. She never made me feel uncomfortable for asking questions, no matter how many times I needed help. Whenever I said, “I need you,” she was there. She explained everything clearly and guided me through each step until the task was completed smoothly.

I have never experienced customer support as kind, patient, and genuinely helpful as Bhavya. There was never any rudeness or frustration in her voice. She made what could have been a very stressful process feel easy and manageable.

Bhavya truly deserves recognition and recommendation for her outstanding customer service. She went above and beyond to make sure I understood what I was doing and that everything worked properly.

Thank you, Bhavya, for your patience, professionalism, and genuine willingness to help. You made my first Etsy experience so much smoother!

Don't waste your money on this inferior product. We are an Etsy shop with over 100,000 sales and thought the enterprise solution might be good for us. In January 2026, after the sales call, we were promised so many things, and after spending $5,000 on the enterprise solution (1 year) being promised so many things and features would be available, I removed the app after just 7 months.

Even if you don't need the enterprise solution for your shop, please know that there are other apps out there that integrate better and are less expensive on the lower tiers than CEDCommerce. We only went with them because they were one of the apps endorsed by Etsy, but they are, in my experience, the very worse.

Don't fall for any promises that customer service is 24/7 or that tickets will be updated within a day. Expect a significant language barrier both In communications and any written work that is completed- We found spelling and grammatical errors in product listings, items in the wrong category, and multiple additional issues.

We switched to a competing app and are paying a small fraction of this for a wonderful experience. They are also refusing to refund the remainder of the year, despite not fulfilling their promises win the contract. In 11 years of business, this is one of the most disappointing business decisions I've made. Will also be contacting Etsy support. It's shocking that Etsy has endorsed these guys.

Don't waste your money or time here!