Erica Arrocha, who has been a nurse for almost 18 years, works at the Integris Baptist Medical Center’s Portland Avenue campus, which is solely for COVID-19 patients.“Currently, we have 28 beds in our ICU. They stay full all the time,” she said.Arrocha told KOCO 5 that health care workers try their best to keep patients and families in touch – whether it’s on the phone or virtually because visitation is extremely limited.“Another thing that we provide is iPads that we can take into the room and let the family see and talk to the patient,” Arrocha said.Visitors are only allowed at the hospital when it’s end-of-life care for a COVID-19 patient, which Arrocha has seen several times.“It is absolutely heartbreaking because I understand that the mortality for COVID-19 patients may be relatively low. But if it is your family, that number means absolutely nothing,” Arrocha said. “Many tears have been shed by myself and my colleagues while we’re listening to families say their final goodbyes, whether it be in-person, totally garbed up, or whether it be over an iPad.”As for advice to other nurses on the front lines, Arrocha said, “These patients need us now more than ever. This can absolutely be the pivotal part of our career and the most important thing that we can ever do.”