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Everything you need for scalable shipping in one place, plus the best rates from top carriers.
Shippo is the leading shipping platform for modern e-commerce, helping merchants ship faster while saving up to 90% across top carriers. Manage everything in one intuitive dashboard: manage all your store orders, compare discounted rates, print labels, automate international paperwork, track packages, and handle returns seamlessly. Trusted by over 300,000 shippers to make shipping simple, affordable, and scalable.
- Automatically import orders across all sales channels for seamless fulfillment
- Compare rates, create labels, bulk print labels, and automate your shipping
- Save up to 90% on shipping across top carriers like USPS, UPS, and DHL Express
- Track shipments in real-time and send automated, branded tracking notifications
- Easily generate return labels and elevate your customer experience
- Popular with stores like yours
- Based in United States
Languages
English
Works with
- USPS
- UPS
- FedEx
- DHL Express
- Amazon
- Etsy
Categories
Labels and packaging
Pricing
External charges may be billed by Shippo separately from your Shopify invoice. Learn more
Starter Plan
Free
- Up to 30 labels/month
- Tracking, returns, reporting, & more
- 50-90% off USPS, UPS, DHL Express & more
- Automations
- Email support
- 1 user login
Professional Plan
$19 / month
Starts at $19/mo. Pricing depends on your monthly label volume. If you ship 10K+ labels/mo, reach out to Shippo.
- Everything in Starter
- Up to 10K labels/mo
- Connect your own carrier accounts (free)
- Branded shipping
- Chat & phone support
- Up to 5 user logins
- Free 30-day trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (270)
This USED to be a great program. Now, there are glitches all the time, and no one able to help you in real time. When I am trying to get merchandise to my customers, dealing with AI (which has not been successful to date) is not a reasonable option, nor is filing a report - which will take days to get a response on. It's been more than 7 years since I began using Shippo, and right now, I am eager to find a different provider. From the reviews, I can see that i am not the only one with issues.
Hello,
We’re really sorry to hear about your experience - this isn’t the kind of frustration we ever want our users to experience. Unfortunately, we're unable to find your account by your review name.
We'd love a chance to help - please contact our support team here: https://support.goshippo.com/hc/en-us/requests/new. You can let us know you're following up on a review and we'll be sure to look into your request further.
Thanks again for your feedback. We’re actively working to improve, and your voice matters in that process.
I’ve been struggling with the same shipping issue for over 4 months and Shippo has failed to resolve it. Despite shipping thousands of orders to Canada each quarter, I was told by support that I’m the only customer in the world with this problem — which is hard to believe.
The last update I received from Scott in customer service was that it would ‘take time’ for technical to look into it, but since then my account has been completely ignored. No follow-up, no resolution, no accountability.
This is unacceptable for a company that handles critical shipping operations. My business relies on reliable shipping software, and Shippo has shown neither reliability nor adequate customer support.
Hello,
We’re really sorry to hear about your experience - this isn’t the kind of frustration we ever want our users to experience. That said, I see the open request you have with our Support agent and someone from our team will be following up with you shortly.
Thanks again for your feedback. We’re actively working to improve, and your voice matters in that process.
I am being generous giving it 2 stars. Just so you know, if you mess up a shipping label, you can cancel, however it will take 20 days to get the CREDIT to your shipping account that can only be used for shipping labels, then you have to wait 5 days to refund it to your card. I used shippo one time to ship to my partner in Australia and it was $41. I accidently typed the amount of the package wrong, I already paid, so I had to cancel it and buy a new label. It took me like 20 some days to get the $41 dollars back and then they charged me AGAIN. And then AGAIN $19 for a subscription I never signed up for a trial and they keep telling me I did. I got someone to refund the subscription but I still have yet to receive it. I own a small business and this app is not ideal. You can get the same prices on other ship apps and they allow you to refund it or cancel it instantly if you have a problem or mistake. Shippo tries to keep all the money it can on their side. WOULD NOT RECOMMEND.
Hi there,
Thank you for sharing your feedback. We’re truly sorry to hear about your experience. This is not the kind of frustration we ever want our users to go through.
For context, refund requests are processed within 14 business days from the date they are received, provided the label has not been used. We understand waiting for a refund can be frustrating, and we appreciate your patience during that process.
Your comments about the refund process and subscription charge are very helpful to us. We know how important it is to keep things running smoothly, and we’re actively working to improve in these areas.
Thank you again for taking the time to share this. Your voice matters, and it helps us make Shippo better for everyone.
Best regards,
Support
App support provided by Shippo.
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Launched
February 4, 2014
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