Helium Customer Fields

Name: Helium Customer Fields
Brand: Helium
Rating: 4.8 (227 reviews)

Pricing: From $12/month. Free trial available.
Rating: 4.8 (227)
Developer: Helium

Create customer sign-up forms as unique as your business, and save custom data to customer accounts.

Helium Customer Fields is your one-stop shop to collect and manage customer information. Create unique registration forms for different customer groups, and collect first-party data from customers such as birthday, pet's name, VAT/Tax ID, etc. All customer data is synced with Shopify fields and/or customer metafields. Personalize forms with rules and variables, or tag customers automatically based on form input. Use our integrations to sync customer data with your business/marketing tools.

Simple drag-and-drop form builder with field types for nearly any use case
Approve Wholesale/B2B customers with account approval or email verification
Allow customers to edit their own data (name, email, or custom fields)
Configure automatic and/or conditional customer tags to organize customer groups
Developer-friendly! Front-end and back-end APIs are available for custom builds

Popular with stores like yours: Based in United States

Highlights: Use directly in Shopify admin; Works with the latest themes

Languages

English

Works with

Customer accounts
Shopify Flow
Zapier
Alloy
Slack
CustomerHub
Happy Birthday Discounts
Omnisend

Pricing

Lite

$12 / month

All standard Shopify fields
Account approval & email verification
Edit account page
Email notifications for staff
Sync 5k customers
2 forms

14-day free trial

Pro

$26 / month

All 'Lite' features, plus:
Custom fields (metafields)
Customer auto-tagging
From logic / conditional rules
App integrations
Sync 10k customers
5 forms

14-day free trial

Advanced

$60 / month

All 'Pro' features, plus:
Priority support
REST API access
Sync 50k customers
Unlimited forms

14-day free trial

Plus

$200 / month

All 'Advanced' features, plus:
Dedicated account manager
Sync more than 50k customers
Plans start at $200
See all pricing options for more info

14-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (227)

Overall rating

4.8

Counts per rating level

97% of ratings are 5 stars
220
2% of ratings are 4 stars
4
0% of ratings are 3 stars
1
0% of ratings are 2 stars
1% of ratings are 1 stars
2

All reviews

What merchants think

This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.

Feedback submitted

Merchants highly value this app for enhancing customer experience and streamlining operations, especially useful for B2B and specialized businesses. It supports extensive customer data collection, profile editing, and integrates well with platforms like Shopify Flow. Features like email verification and complex form workflows are highlighted, alongside reliable performance and user-friendly design. The support team is praised for their quick, effective assistance.

September 15, 2025

Customer Fields enables us to quickly show required conditional inputs on forms depending on how our customers were referred. I caused some issues in hiding conditional fields, but the Helium team quickly directed me in the correct direction in under 20 minutes.

Beacon Research Solutions

United States

About 1 month using the app

Helium replied September 16, 2025

Amazing! We're so glad that our Customer Support team was able to quickly figure out those hidden fields 🫣 Who hasn't accidentally hidden a conditional field on a registration form? I know I have. Thank you for taking the time to leave this review, and you know where to find us if you need any further assistance 😊

September 19, 2025

This is awful ... We can't validate accounts like we used to do. The view is not as clear as before. Please do an update ASAP

Planet Foods

Belgium

Over 2 years using the app

Helium replied September 19, 2025

This issue has been resolved! Thanks for bringing it to our attention. Please reach out to support if you encounter any other issues.

June 27, 2025

For my client, there was a business requirement to collect a lot more customer information than Shopify native could do. As we have also enabled Sparklayer for their b2b business we needed a tool that would work flawlessly with both Shopify and Sparklayer. Helium Customer Fields is easy to use, reliable and while some configuration issues occurred initially, support was prompt and the client is working as desired. Documentation was a bit slim on the ground when I first implemented things, but once I understood their process, it all got easy. Recommended.

J B & D Company Ltd.

Canada

9 months using the app

Helium replied June 30, 2025

Love this review! We built CF because merchants needed custom data collected during registration and it's great to hear that we're still providing exact and robust solutions. We love Sparklayer and have many shops that use both CF and Sparklayer in tandem to accomplish their goals. Thank you for taking the time to leave this review, and please don't hesitate to reach out to us with any further questions, concerns, or even thoughts on what you'd like to see our app do 😎