Loox ‑ Visual Product Reviews
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Social proof that looks amazing - product reviews, photo reviews, video reviews, and referrals.
Loox is a beautiful social proof solution that helps brands build trust and drive sales. Automatically collect product reviews with photos and videos. Display product reviews on fully customizable widgets without slowing down your site. Reach new customers with one-click referrals. Set up trustworthy social proof upsells that display product reviews & ratings. Exclusive to Shopify, Loox fits all themes, supports multiple languages, and offers top-notch 24/7 customer support.
- Collect product reviews on auto-pilot with customized emails and review form
- Offer customers a next-purchase discount for photo/video reviews and referrals
- Beautiful widgets that match your brand including carousels, pop-ups, and badges
- Sync reviews to and from Shop App, and to Meta Shops, Google Shopping & Search
- Import reviews from other review platforms (Judge.me, Yotpo, Okendo, Stamped..)
- Popular with stores like yours
- Based in United States
- Highlights
- Use directly in Shopify admin
- Works with the latest themes
Languages
English
Works with
- Checkout
- Customer accounts
- Shopify Flow
- Klaviyo Email Marketing & SMS
- Omnisend Email Marketing & SMS
- Loyalty Lion Rewards Referrals
- Google Shopping and SEO
- Meta Shops Facebook Instagram
- Shop App
Categories
Display options
Program types
Pricing
Beginner
$12.99 / month
- 100 monthly review request emails
- Offer discounts for photo reviews
- 10+ widgets
- Reviews importer
- Shop app syndication
- SEO
- Up to 500 orders
7-day free trial
Scale
$39.99 / month
300 orders included in base price + $40 per additional 300 orders
- Video reviews
- Google Shopping
- Meta Shops
- Referrals
- No branding
- All integrations
- All Beginner features
14-day free trial
Convert
$99.99 / month
300 orders included in base price + $40 per additional 300 orders
- AI review sorting
- AI review highlights
- AI auto-translated reviews
- AI review replies
- AI review flagging
- All Scale features
14-day free trial
Unlimited
$299.99 / month
- Unlimited review request emails
- Unlimited Referrals
- Unlimited Upsells
- All Convert features
14-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (7,156)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for boosting customer trust and engagement, noting its customizable widgets like photo reviews and automated review requests enhance website visuals and increase sales. The user-friendly interface and responsive customer support are praised for their efficiency in resolving issues and aiding customization. Additional features like incentives for reviews and social media sharing tools are valued for enhancing customer interaction.
App works great, been using it for years. Support is always responsive, Rina helped me today and helped fix a couple issues when we changed over to our new template very quickly.
My $9 plan is no longer available and I can't access my reviews to export them because I've been paying monthly for the last 2 years but they are saying it's a free trial. The new plan is 4X the amount and I would like to use a new review app without being forced into their higher plans that do not work for my small business. After speaking to the rep, none of the info provided work and I still can't access the old reviews
Hey, I'm happy to clarify! You can always export your reviews from Loox, even after you've uninstalled. Additionally, Loox offers several different plans for stores at different stages of their Shopify journey, including a $12.99 plan for merchants who are just starting out. I’ve reached out to you via email, and I'm looking forward to helping you find the plan that works best for you.
Best,
Sara from Loox Support
LOOK FOR ALTERNATIVE APPS. DO NOT USE THIS OR PAY FOR SCALE PLAN. Loox Used to be a good app. When contacting them with a issue in order to help me i had to upgrade my plan and then when i got in touch after upgrading they close the chat as soon as they get a chance so without any human help.
Hey, thank you for your feedback, and sorry to hear about your recent experience with our support team. We pride ourselves on providing world-class support, and it's tough to hear that we missed the mark. Our support team agents close the chat when no response is received for over 5 minutes, which I see is what happened in your case. However, you can always reach out again and we'd be happy to assist. If you’re open to it, we’d love to continue the conversation and address any concerns you have. Just reply to the email we sent, and we’ll do our best to make things right.
Best,
Sara from the Loox team
Support
App support provided by Loox.
Or visit their support portalResources
Launched
October 16, 2015
Featured in
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