FordPass™

4.1
104K reviews
5M+
Downloads
Content rating
Everyone
Screenshot image
Screenshot image

About this app

FordPass offers the ability to manage your vehicle right from your phone:

• Send convenient remote commands – Lock, unlock, and start your vehicle using complimentary remote vehicle controls (1) – when equipped with FordPass® Connect (2)
• Electric vehicle ownership support – Monitor charging progress and use Departure Times to pre-condition your battery and cabin (3)
• FordPass feature availability varies by vehicle and country. Images shown for illustrative purposes only

(1) Remote lock/unlock requires power door locks. Remote starting requires automatic transmission.
(2) FordPass Connect (optional on select vehicles), the FordPass App and complimentary Connected Service are required for remote features (see FordPass Terms for details). Connected service and features depend on compatible network availability. Evolving technology/cellular networks/vehicle capability may limit functionality and prevent operation of connected features. Connected service excludes Wi-Fi hotspot.
(3) Effectiveness of cabin conditioning may be reduced by extreme outside temperatures
Updated on
Apr 1, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, App activity and 2 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.1
102K reviews
Patricia Fierro
April 19, 2024
It is not user friendly. On my app, the charging is difficult to set below 100%. We are forced to go to the app to stop charging rather than being able to set the charge level. It is bad for these batteries to be charged to 100%! My husband got the app, but received a different version so we cannot compare what is happening. It's really annoying! He can set a charge level, but then if he doesn't stop the charging, the charger goes ahead to 100%!!! However, the app is good about messages.
2 people found this review helpful
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Bradley Mountford
April 2, 2024
Having used both FordPass for my Lightning and the Tesla app for my wife's Model 3, I can confidently say that, while the Lightning is a better vehicle, the FordPass app is just terrible! It's slow at best and often completely unresponsive. Unlike the Tesla app, there is no way to control the climate settings and heated seats from the app and one cannot see the live status of locks, windows, doors, frunk, trunk/tailgate, etc.
25 people found this review helpful
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Michael Montgomery
April 17, 2024
I was trying to access my messages in the app, and when I attempted some of the them it returned a message that the app was not available. I also tried to use the feature for scheduling services with a local dealership, and when I selected the dealership for the location, it just showed a spinning circle for a long time. I'm a Ford person and this app has some good concepts, but the execution of the functionality is very poor.
2 people found this review helpful
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Ford Motor Co.
April 17, 2024
We are so sorry to hear that the app is not working properly for you. For best assistance, please contact our help team in the FordPass app (Account > Help) via chat or call (800-336-0486). We will be happy to troubleshoot with you directly and get to the bottom of this! We look forward to hearing from you. -MR 4/17

What's new

4.35.0
This update includes performance improvements and bug fixes