Zendrop: AI Dropshipping & POD

**★☆☆☆☆ Seven Years of Loyalty—Rewarded With Failed Orders and Damaged Trust**

I have subscribed to Zendrop for more than seven years and consistently paid for its highest subscription plan. I kept believing that one day my dropshipping store would succeed and that Zendrop would be a dependable partner when that happened.

After seven years, I finally developed a different brand that took off and attracted more than 32,000 Facebook followers. Just as I began receiving orders, I discovered how unreliable Zendrop’s fulfilment service had become.

Products repeatedly turn out to be out of stock after customers have already purchased them. Zendrop then emails me asking me to search AliExpress for something similar so they can attempt to source a replacement. This forces me to constantly monitor my inbox in case another order develops a problem. That is not an automated fulfilment service—it leaves the store owner doing damage control.

Recently, I received four sales through the section of my store fulfilled exclusively by Zendrop. Every single one of those four orders had an issue. Now, approximately one month later, I must explain to paying customers why their products still have not shipped.

This is completely unacceptable. Fulfilment problems do not merely inconvenience me—they damage my reputation, destroy customer trust and make my business appear unreliable. My customers blame my brand, not Zendrop.

After paying Zendrop for more than seven years, including its highest subscription fees, I expected dependable stock information, proper order fulfilment and immediate communication. Instead, I have been left chasing suppliers, searching AliExpress and apologising to customers for orders that remain unshipped.

I cannot trust Zendrop with my brand or my customers again. Seven years of loyalty should never end like this. I strongly advise store owners to investigate Zendrop’s current stock availability and fulfilment reliability very carefully before depending on it for their businesses.

So far I've had a great experience in terms of order fulfilment and orders being processed. I would highly recommend Zendrop. I would however would prefer that when using the credit that's been accumulated on my account to be able to use a higher percentage of the credit as I can only use a small amount of it and have to pay at least 90% of the fulfilment myself. but apart from that everything is easy and smooth to navigate through. One extremely useful part of Zendrop is the Academy, full of tutorials and webinars weekly to help you grow your business amazing!!

This app hijacked my live store's active theme without my consent. Immediately after installation, Zendrop published its own demo theme and deactivated the theme I was actively running — on a live store with paid ad traffic pointing at it.

For hours my customers landed on a completely wrong storefront: a purple "home and kitchen accessories" template with "Free Worldwide Shipping" and fake "LOW STOCK" banners, none of which belong to my brand. My real product page was buried under someone else's demo content. I genuinely thought my store had been hacked — I checked my users and payout account in a panic before realizing it was this app silently swapping my published theme.

Session timestamps prove it: my recordings were normal at 2:38, the theme was replaced at 2:57, and I touched nothing in between. This was the app acting on its own.

Publishing your theme over a merchant's active, live theme without an explicit, unmistakable confirmation is not a "feature" — it is reckless and it directly costs merchants money and trust. Any app that can silently replace what customers see on a store generating live sales is dangerous. I will not use a tool I can't trust to leave my storefront alone.

Uninstalling. Do not auto-publish themes over live stores.