New Software Features to Support Your Staff

8 Ways for States to Prepare for the Cybersecurity Grant Program

The Center for Internet Security (CIS) recently released a document to help states prepare for the State and Local Cybersecurity Grant Program from the U.S. Department of Homeland Security. The Multi State Information Sharing and Analysis Center (MS-ISAC) at CIS released the document 8 Ways to Prepare for the State Cybersecurity Grant Funding Opportunity.
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Wash. Medical Commission’s Research on Clinicians with Subsequent Disciplinary Actions
The Journal of Medical Regulation interviews Jimi Bush of the Washington Medical Commission about her JMR article, An Evaluation of Clinicians with Subsequent Disciplinary Actions: Washington Medical Commission. Jimi Bush serves as the Director for Quality and Engagement at the Washington Medical Commission. “We took on this research almost as an exploratory mission to see if we could be doing anything better as a regulator,” explains Bush.
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Calif. DOJ Data Portal Still Down After Breach
The California Department of Justice web portal, OpenJustice, remains offline after personal data related to concealed weapons applicants was exposed in June. The data breach involved anyone who tried to get a permit to carry a concealed gun in the state during the past decade. According to Government Technology on July 15 the California Attorney General's Office confirmed that the office's OpenJustice web portal remains offline.
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Lessons for Licensing Policy: 30 Years of Sunrise Reviews

A new report from the Institute for Justice examines 30 years of sunrise reviews and draws lessons for licensing policy. Sunrise reviews, according to Regulation Matters: a CLEAR conversation, refer to studies that examine the validity of proposed regulations. According to Kathy Sanchez, one of the reports co-authors, "most licenses being proposed don't actually stand up to the scrutiny of sunrise."
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How Can IT Support Staff Performance?
Bill Moseley, CEO of GL Solutions, shares the ways that software can help your agency's staff perform better—from enforcing consistency to measuring performance.
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W. Va. State Audit Highlights Need for Boards to Go Paperless
In a report dated June 12, 2022, from the W. Va. Legislative Auditors to the Post-Audits Subcommittee, several issues were identified with regard to website functionality and licensing. The Legislative Auditor analyzed all 34 of the States’ Chapter 30 Boards to include doctors, nurses, professional engineers and social workers. While 59 percent of the Boards allow members of the public to file electronic complaints against licensees, 38 percent require the public to print and physically mail the complaint forms.
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On the Rise in Montana: GL Solutions
GL Solutions’ CEO Bill Moseley spoke about GL Solutions recent expansion to Montana, along with the company’s growth, at the Montana “On the Rise” Economic Summit. Mont. Gov. Greg Gianforte interviewed Moseley about why their growing regulatory software company chose to expand into Montana. The summit recognized Montana’s leading companies, fueling job creation and growth in the region.
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Q: We receive a lot of calls from users who forget their credentials/security answers to our websites. What can we do to better support them?

A: Many regulatory agencies handle a high volume of calls—with a significant portion of those calls involving login issues. Those high call volumes lead to longer wait times and frustrated users. Addressing login issues frees up the phone lines for more pertinent concerns and supports the efficient use of staff resources and time.

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