Mobility in your own car is the best way for you and your loved ones to move around enabling you to take care of your priorities. In addition, there is also a need to be totally self-reliant so you can be confident when on the move.
For your mobility, count on AVIS CARe a specialised solution for car owners of any vintage that helps to take care of anything and everything related to your mobility for you anytime, anywhere in India. A solution where experts at Avis are working on your side to consult, guide, supervise & execute all that is required by deploying highly trained resources ensuring the right job is done at the right time at right costs and that too within estimated timelines taking away all your concerns, worries, anxiety and avoidable unpleasant experiences while dealing with it all by yourself each time every time.
Our experts guide and help you manage your car's maintenance schedule and ensure that only the right jobs get done.
For seamless mobility it is critical to know what all work needs to be done on your car and when. Additionally, the car itself might need something more.
You will need an expert to help you make vital decisions like:
- Do I need to get everything recommended by the repairer?
- With whom can I validate this recommendation?
- Is this job urgent or can it be done later? Choosing between Urgent and Important
- Can I count on the repair shop to do a quality job?
Avis oversees all maintenance and repair tasks, ensuring that the jobs get done by OEM-authorized network and at the right cost.
You will need an expert to:
Select an authorised repairer and schedule an appointment
- Prioritise work for proper attention
- Ensure quality of work
- Verify completion of work within estimated timelines
- Verify the cost estimate and final invoice
This service covers the purchase of insurance cover and its timely renewal.
You will need an expert to:
- Decide on the necessary coverage to be included in the policy
- Select the right Insurance service provider
In the unfortunate event of insurance claim be it for an accident, damage, theft, attempted theft, total loss or cash loss and third party claims we assist with the claims process, ensuring a smooth and hassle-free experience.
You will need an expert to:
- Advise on proceeding with a claim or not
- Guide you on providing correct, accurate, and complete documentation for a smooth and quick claim settlement
- Resolve queries to avoid delays/rejections in claim settlement
- Guide you in completing legal formalities like filing of FIR and any other documentation with any competent authority
- This service will be more useful while the car is in any outstation location
We deploy professionally trained drivers for the pick-up and return of your car, ensuring your peace of mind that it's always handled with care.
You will need an expert to:
- Ensure professionally trained drivers are deployed at all times
- Ensure the car is driven only as much as necessary
- Ensure fuel consumption is minimized
For seamless mobility, we provide a replacement car
You will need an expert to:
- Source the replacement car from a quality supplier
- Deliver the car to your location on demand
- Ensure the car meets your needs and preferences
- At Avis Special Rates
In the event that you get stranded due to the car breaking down, our team is available 24*7 to assist you the fastest possible time anywhere in India.
You will need an expert to:
- Take the right action to prioritize the safety of passengers and their belongings first
- Arrange Towing/ Crane / Hydra services at the location as maybe necessary
- Hotel stay & Onward travel assistance as per your need
- Hospital & Ambulance assistance if required
- Delivery of Fuel in case your vehicle runs out of it
- Repatriation of vehicle
- Flat Tyre – Replace with Spare
- Special Deals on Tyre Purchases
- Up to 15% Discount on Navigation / Tracking Devices
- Up to 15% Discount on 3M Car Treatment
- Up to 30% Discount on Avis Rentals for Chauffeur-driven service across 17 cities in India
- Complimentary access to buy Avis Used Cars
- Discounted rates and prepaid options for self-drive vehicles across 170 countries
Technical Guidance & Supervision
Hassles Takenover & Predictable Schedule
Practical Solutions Minimising Cost and Control Risks
| Coverage | Avis CARe Plus | Avis CARe Pro | ||
|---|---|---|---|---|
| Maintenance & Repairs | Periodic Service & In Between Repairs | Periodic Service & In Between Repairs + All Wear & Tear Items Under Normal Use | ||
| Pick & Drop | City Limits | City Limits + 50Kms Beyond City Limits | ||
| Car Salon | Stay New Plan | 3M High 7 Step | ||
| Insurance Claim Settlement | Included | Included | ||
| Tyres | @ Avis Preferred Rates | |||
| Insurance Policy | @ Avis Preferred Rates | |||
| Jobs Excluded | @ Avis Preferred Rates | |||
| 24*7 Emergency Roadside Assistance | 3 Times/Yr | 5 Times/Yr | ||
| On Site Repairs or Tow With Pre Custody | City Limits | All India | ||
| Connect to Hospital /Ambulance | Yes | Yes | ||
| Extraction of Car | Yes - Pay By You On-Site | |||
| Legal Guidance | - | Charges As Applicable | ||
| Replacement Car | - | Non Damage + Damage Repairs | ||
| Onward Journey With Car Repatriation | - | Taxi For First 50 Kms Is Included | ||
| Accommodation @ Network Hotel | - | 1 Night Stay Included | ||
We help you with the right thing, at the right time, in the right manner 24*7.
Avis proactively helps you to ensure that manufacturer specified schedule is adhered to obtain optimum performance from your car and adhere to its warranty terms. PUC shall have to be done by user
Switch off Engine while refueling. No Warning lights seen during driving
For your continued mobility, an alternate chauffeur driven vehicle for your normal & local use while your car is not with you. Incidental costs like fuel, parking, toll has to be settled by you directly at site. For travel outstation, the same be booked with Avis separately.
Fuel be refilled by you before releasing the car after use
A qualified driver is deployed to pick up the vehicle, take necessary instructions apart from the issues faced in the vehicle and take it to the Avis preferred repairer. Upon completion, the vehicle is dropped back at the requested address within limits of the city, thereby eliminating the hassles of coordination, related paper work and unpredictability.
Avis provides 3M high quality interior cleaning and exterior polishing at periodic intervals for superior look and finish of the vehicle.
| Items | Regular | High |
| cleans paint surface adding a protective layer | 5 Step process | 7 step process |
| Interior cleaning products | Regular Grade | High Grade |
| Vacuuming & cleaning of Interior /Carpet / Mats | Yes | |
| Special treatment of plastics | Yes | |
In the event of a break down, 24*7 emergency assistance team shall quickly reach and first attempt to put the vehicle back on road, alternatively, arrange to take it to the nearest AVIS preferred workshop. Avis offers this service on PAN India basis.
Safety of Self and Passengers first – Car is insured
Avis helps you in purchase and replacement of tyres from AVIS empaneled suppliers at special rates irrespective of its reason and cost is not included in the contract.
Tyres are vital for safety of occupants and the vehicle
Mobility is a key element for ease of modern living and uninterrupted mobility is a prime necessity. To ensure safe and hassle free mobility of your car, Avis offers premium services management for you for the time the car is with you
Accuracy in documentation minimizes delays, financial and legal risks
Battery replacement can be unexpected and Avis shall arrange its replacement at your maximum convenience.
With sophisticated electronics, it is not advisable to do this yourself
It was really a good experience of Servicing. I got reminder about servicing on time. The person took the vehicle and gave back on time. The Cleaning of Vehicle from inside was very excellent. The vehicle felt very smooth to drive after servicing. Overall 10 out of 10.
I just want to express my sincere thanks to AVIS to get the car back into good shape and insurance claimed. A fantastic job done. AVIS is always responsive and precise in his actions and communications. Overall a good team. I will always recommend AVIS to my fellow colleagues.
I used the customer login portal of AVIS and I?m very satisfied with two things:
1. The portal was easy to navigate, precise and very simple to capture information related to vehicle service.
2. The quick and timely response that I received from the AVIS team post my request for maintenance.
I was provided […]
I had great experience. The support from Avis team was good even when I was outside city for travel and needed support in Pondicherry.
I am happy to say that I have been offered the best service by Avis and the service only excels every time. I have not faced any difficulties so far .. always a pleasant experience
The service was good, appreciate vehicle pick & drop service, courteous approach. Please keep it up.
Very Good Service and support !!! thanks for your action on my earlier feedback the things are very well coordinated and done my Job.
Delighted with the support provided. Great service
It?s really a very good experience in terms of pre services and post services. All the Avis employees team is very courteous, treated very well and understand my car related issue. I Appreciate all the support extended from your team during this process. Thanks a lot..!!
It was really glad to get service arrangements on priority basis and really acknowledge the same.
I am so happy with the service provided. Much appreciated and would like to give 5 out of 5.
Thanks you AVIS team for taking care of the request. It was nicely coordinated with your vendor and they picked up the car, performed the required service and delivered it on time. Thanks for everything and I am
I have always great experience with Avis. The team is very cooperative and supportive. My concern has address immediate and they try to provide best possible service. I would like to give excellent Ratting.
Very good and prompt service. Thanks for immediate response and prompt action for replacement of tyre which was concerning safety. Thanks a lot!!
Tay New Plan service was exceptional.
Eventually I got the battery exchanged, I raised the complaint on portal and got good support.
I am quite impressed and highly satisfied with the overall communication, Quick response & hassle free work Overall experience was excellent
I had wonderful experience in dealing with team Avis. My issues were solved with full satisfaction.
I?m satisfied with Avis?s service and I will continue the relationship in future too
Satisfied with the work carried for my vehicle. As per the commitment car was delivered as per the time mentioned with all the work completed. Thanks
Experience was Very Good - Fast and Quick - Feeling Good
Appreciate all the help provided by Avis
Thanks a ton for your excellent support and service. It was completed in a timely fashion and with great quality. It has been a fantastic experience and you have kept customer safety as a key priority! Really appreciate your support and regular updates till it was completed.
I am sure to recommend Avis to my colleagues and friends.
I am happy with the quality of service delivered during the visit.
I, purchased lease returned car from your Company and wish to share my feelings. The dealing was very fine, and everything was done in a timely and smooth manner. My appreciation goes for all who had handled the client very nicely, I thank you for the same and wish that you keep maintaining this business standard
From the time of getting the quotes till the time of handling after sales service and guidance, everything is very professionally handled and particularly I am very much pleased with your outstanding services. Great Job to AVIS Team!
Overall very happy or rather delighted with recent case of tyre change. Excellent support in terms of speed, process and final delivery of results
Thank you Team AVIS and keep up the good work.
AVIS has provided best in class service till date. No matter whether it is periodic car maintenance, roadside assistance or vehicle insurance, the timing is perfect and for any matter AVIS is just a call away.
AVIS employees are very co-operative and helpful
Appreciate your commitment to attend to your .customer requirements & honoring my request for battery replacement. It was attended at my place which is a pretty good service. Please keep it up.
On time support and update of activity status was excellent
Avis was quite proactive in procuring the spare parts and arranging for accidental repair and also compensating for the substitute vehicle. Thanks, please keep it up
Very good experience. Avis helped in arranging for a service centre near my location which was not previously contracted. They proactively chased at their end and ensure everything is in order to help provide me with a seamless customer experience
Great support received from AVIS from the time I have initiated my request for car service, beginning from car taken to service station till the time I received my vehicle back. I was kept updated about the status of service. Over all delighted with your customer focus. Continue the great work. Kudos
Team Avis is doing a great job in Quick and Easy Procedure and helps the users free from all tasks. Thanks a lot team.
Quick response for job, vehicle service alerts... Overall full satisfaction
Really happy and satisfied with the pre-notifications and the services offered by AVIS. Thank you team for your care
I wish to thank the AVIS team for their prompt service. My car was met with an accident however the reporting process online made it hassle free and easy. and there was a representative who was sent home to pick up the vehicle. The time commitments were also kept and I was provided regular updates on the status of the repairs. The vehicle was repaired to my satisfaction including the regular maintenance service that was due before handing over the vehicle at the designated time. There was […]
AVIS went extra mile to get my vehicle repaired timely. Their sincerity and support is an example for service industry
Very happy and highly satisfied with the ?Stay new? cleaning services
It was really a good experience of Servicing. I got reminder about servicing on time. The person took the vehicle and gave back on time. The Cleaning of Vehicle from inside was very excellent. The vehicle felt very smooth to drive after servicing. Overall 10 out of 10.
I just want to express my sincere thanks to AVIS to get the car back into good shape and insurance claimed. A fantastic job done. AVIS is always responsive and precise in his actions and communications. Overall a good team. I will always recommend AVIS to my fellow colleagues.
I used the customer login portal of AVIS and I?m very satisfied with two things:
1. The portal was easy to navigate, precise and very simple to capture information related to vehicle service.
2. The quick and timely response that I received from the AVIS team post my request for maintenance.
I was provided […]
I had great experience. The support from Avis team was good even when I was outside city for travel and needed support in Pondicherry.
I am happy to say that I have been offered the best service by Avis and the service only excels every time. I have not faced any difficulties so far .. always a pleasant experience
The service was good, appreciate vehicle pick & drop service, courteous approach. Please keep it up.
Very Good Service and support !!! thanks for your action on my earlier feedback the things are very well coordinated and done my Job.
Delighted with the support provided. Great service
It?s really a very good experience in terms of pre services and post services. All the Avis employees team is very courteous, treated very well and understand my car related issue. I Appreciate all the support extended from your team during this process. Thanks a lot..!!
It was really glad to get service arrangements on priority basis and really acknowledge the same.
I am so happy with the service provided. Much appreciated and would like to give 5 out of 5.
Thanks you AVIS team for taking care of the request. It was nicely coordinated with your vendor and they picked up the car, performed the required service and delivered it on time. Thanks for everything and I am happy.
I have always great experience with Avis. The team is very cooperative and supportive. My concern has address immediate and they try to provide best possible service. I would like to give excellent Ratting.
Very good and prompt service. Thanks for immediate response and prompt action for replacement of tyre which was concerning safety. Thanks a lot!!
Tay New Plan service was exceptional.
Eventually I got the battery exchanged, I raised the complaint on portal and got good support.
I am quite impressed and highly satisfied with the overall communication, Quick response & hassle free work Overall experience was excellent
I had wonderful experience in dealing with team Avis. My issues were solved with full satisfaction.
I?m satisfied with Avis?s service and I will continue the relationship in future too
Satisfied with the work carried for my vehicle. As per the commitment car was delivered as per the time mentioned with all the work completed.Thanks
Experience was Very Good - Fast and Quick - Feeling Good
Appreciate all the help provided by Avis
Thanks a ton for your excellent support and service. It was completed in a timely fashion and with great quality. It has been a fantastic experience and you have kept customer safety as a key priority! Really appreciate your support and regular updates till it was completed.
I am sure to recommend Avis to my colleagues and friends.
I am happy with the quality of service delivered during the visit.
I, purchased lease returned car from your Company and wish to share my feelings. The dealing was very fine, and everything was done in a timely and smooth manner. My appreciation goes for all who had handled the client very nicely, I thank you for the same and wish that you keep maintaining this business standard
From the time of getting the quotes till the time of handling after sales service and guidance, everything is very professionally handled and particularly I am very much pleased with your outstanding services. Great Job to AVIS Team!
Overall very happy or rather delighted with recent case of tyre change. Excellent support in terms of speed, process and final delivery of results
Thank you Team AVIS and keep up the good work.
AVIS has provided best in class service till date. No matter whether it is periodic car maintenance, roadside assistance or vehicle insurance, the timing is perfect and for any matter AVIS is just a call away.
AVIS employees are very co-operative and helpful
Appreciate your commitment to attend to your .customer requirements & honoring my request for battery replacement. It was attended at my place which is a pretty good service. Please keep it up.
On time support and update of activity status was excellent
Avis was quite proactive in procuring the spare parts and arranging for accidental repair and also compensating for the substitute vehicle. Thanks, please keep it up
Very good experience. Avis helped in arranging for a service centre near my location which was not previously contracted. They proactively chased at their end and ensure everything is in order to help provide me with a seamless customer experience
Great support received from AVIS from the time I have initiated my request for car service, beginning from car taken to service station till the time I received my vehicle back. I was kept updated about the status of service. Over all delighted with your customer focus. Continue the great work. Kudos
Team Avis is doing a great job in Quick and Easy Procedure and helps the users free from all tasks. Thanks a lot team.
Quick response for job, vehicle service alerts... Overall full satisfaction
Really happy and satisfied with the pre-notifications and the services offered by AVIS. Thank you team for your care
I wish to thank the AVIS team for their prompt service. My car was met with an accident however the reporting process online made it hassle free and easy. and there was a representative who was sent home to pick up the vehicle. The time commitments were also kept and I was provided regular updates on the status of the repairs. The vehicle was repaired to my satisfaction including the regular maintenance service that was due before handing over the vehicle at the designated time. There was […]
AVIS went extra mile to get my vehicle repaired timely. Their sincerity and support is an example for service industry
Very happy and highly satisfied with the ?Stay new? cleaning services
It was really a good experience of Servicing. I got reminder about servicing on time. The person took the vehicle and gave back on time. The Cleaning of Vehicle from inside was very excellent. The vehicle felt very smooth to drive after servicing. Overall 10 out of 10.