Case Study

Carrier: a digital customer experience transformation

Discover how Carrier transitioned from a traditional ecommerce system to a nimble composable platform—allowing them to ship faster, lower their TCO, and innovate within their ecosystem.

Forrester Carrier Case Study: Carrier Elevates Digital Customer Experience with an in-house accelerator for e-commerce Cover

How Carrier elevated their B2B ecommerce experience

Speed and scale

Carrier's OneCommerce initiative reduced ecommerce launch time from 9–12 months to as few as 30 days, allowing them to monetize new initiatives in weeks, not months.

Cost efficiency

Carrier cut ecommerce site costs by 90%, saving up to $1M per site.

Composable technology

By adopting a composable global platform, Carrier doesn’t have to choose between cost efficiency and innovation.

The OneCommerce accelerator on Shopify Components can save Carrier up to $1 million per website compared to its previous tech strategy.

Forrester Research, Inc.

Case Study: Carrier Elevates Digital Customer Experience With An In-House Accelerator For E-Commerce

Speed. Efficiency. Flexibility. Discover how Carrier transformed their business.

Learn how Carrier reduced ecommerce launch time from 9–12 months to as few as 30 days.