This is not our first rodeo with robot vacuum cleaners, but this is the worst experience we have ever had. After cleaning an area of the house it returns to be recharged. After charging it forgets what has been completed (the cleaning maps vanish) and it starts over. Have been corresponding with the company for over a month to no avail. Try factory reset, delete this and add that, blink your eyes three times and turn around twice … It has not worked. We just want a product that works. DO NOT BUY from this company. Customer support is terrible and the product does not work!!
Update: We were contacted by the Customer Service Department. They offered a label for us to ship the old unit back and it was replaced with a new unit under warranty. Thanks. Roborock ROCKS!
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We found 2 bundles with this item:
roborock S8 Robot Vacuum and Mop Cleaner, DuoRoller Brush, 6000Pa Suction, ReactiveAI 2.0 Obstacle Avoidance, Sonic Mopping, Auto Lifting Mop, Works with Alexa, Perfect for Pet Hair, Black
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roborock S8 Robot Vacuum Mop and Cleaning Solution Bundle, Black$518.98 $768.98This bundle contains 2 items -
roborock S8 Robot Vacuum Mop and Washable Filter Bundle, Black$526.98 $782.98This bundle contains 2 items
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About Roborock
Founded in July 2014, Roborock specializes in the research, development, and production of robot vacuums and cordless wet/dry vacuums products that make people's lives more comfortable. Roborock has achieved an incredible milestone: The Best-Selling Global No.1 RVC Brand! With nearly a decade of dedication, Roborock has become a driving force in the smart cleaning industry worldwide.
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Roborock 2024 New Release
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Compare with similar items
This Item  roborock S8 Robot Vacuum and Mop Cleaner, DuoRoller Brush, 6000Pa Suction, ReactiveAI 2.0 Obstacle Avoidance, Sonic Mopping, Auto Lifting Mop, Works with Alexa, Perfect for Pet Hair, Black |  |  |  |  | |
| Price | -33% $499.99 List: $749.99 | $1,299.99 | -44% $239.99 List: $429.99 | -29% $579.99 Typical: $819.99 | -18% $490.00 List: $599.00 |
| Delivery | Get it as soon as Thursday, May 16 | Get it as soon as Thursday, May 16 | Get it as soon as Thursday, May 16 | Get it as soon as Thursday, May 16 | — |
| Customer Ratings | |||||
| Suction power | |||||
| For deep cleaning | |||||
| Remote Control | |||||
| Noise level | |||||
| Sold By | Roborock Technology Co. Ltd | Roborock Technology Co. Ltd | Roborock Technology Co. Ltd | Roborock Technology Co. Ltd | Vagari LLC (Serial Number Recorded) |
| surface suggestion | Floor | Carpet, Marble, Wood, Tile, Upholstery | Hard Floor | Carpet, Marble, Wood, Tile, Upholstery | Carpet & Hard Floors |
| runtime | — | 180 minutes | 240 minutes | 180 minutes | — |
| batteries included | ✓ | ✓ | ✓ | ✓ | ✓ |
| battery average life | 180 minutes | 180 minutes | 240 minutes | 240 minutes | 60 days |
| compatible devices | Smartphones, Amazon Echo, Google Home | Amazon Echo, Google Home, Smartphones | Amazon Echo, Google Home | Amazon Echo, Google Home, Smartphones | Amazon Alexa, Google Assistant |
| weight | — | 28.4 pounds | 7.5 pounds | 17.9 pounds | 15.25 pounds |
Reviews with images
Gentle Hands and the Heart of a Fighter
This is Reba, a single mom who works too hard. She's a survivor.This is my 2nd roborock. In between an old model (that is still running and was moved to the basement) and this one, I tried an irobot/roomba. It had so many errors I ended up tossing it directly in the trash, not even worth trying to sell or donate. This roborock model is everything I wanted. It has learned the layout of the house and is so fast and efficient now. I rarely get error messages, but when I do it's for a legitimate reason (like it swept up a pipe cleaner). During the holidays, adding a virtual barrier around our Christmas train was so simple and just as simple to remove. I have 2 dogs who shed and running this twice a week keeps up with them. I've never used the mop feature so can't speak on that, but 10/10 for the vacuum function. The rubber bristles pick up so much more hair and don't get tangled like a bristle brush does. Worth every $.
Top reviews from the United States
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Reviewed in the United States on February 22, 2024
Color: WhiteVerified Purchase
This is Reba, a single mom who works too hard. She's a survivor.
This is my 2nd roborock. In between an old model (that is still running and was moved to the basement) and this one, I tried an irobot/roomba. It had so many errors I ended up tossing it directly in the trash, not even worth trying to sell or donate. This roborock model is everything I wanted. It has learned the layout of the house and is so fast and efficient now. I rarely get error messages, but when I do it's for a legitimate reason (like it swept up a pipe cleaner). During the holidays, adding a virtual barrier around our Christmas train was so simple and just as simple to remove. I have 2 dogs who shed and running this twice a week keeps up with them. I've never used the mop feature so can't speak on that, but 10/10 for the vacuum function. The rubber bristles pick up so much more hair and don't get tangled like a bristle brush does. Worth every $.
This is my 2nd roborock. In between an old model (that is still running and was moved to the basement) and this one, I tried an irobot/roomba. It had so many errors I ended up tossing it directly in the trash, not even worth trying to sell or donate. This roborock model is everything I wanted. It has learned the layout of the house and is so fast and efficient now. I rarely get error messages, but when I do it's for a legitimate reason (like it swept up a pipe cleaner). During the holidays, adding a virtual barrier around our Christmas train was so simple and just as simple to remove. I have 2 dogs who shed and running this twice a week keeps up with them. I've never used the mop feature so can't speak on that, but 10/10 for the vacuum function. The rubber bristles pick up so much more hair and don't get tangled like a bristle brush does. Worth every $.
Images in this review
Reviewed in the United States on August 28, 2023
Color: GrayVerified Purchase
If you have kids or pets or just a big house this is a must have. To be honest before this I was always skeptical or robotic vacuums. Do these really work? Do people really need this? Is it worth the money? Emphatically yes to all three. This cleans the entire downstairs of my house (1000+ square feet) carpet, hardwood, and tile, to gleaming perfection in an hour. The app is intuitive and easy to use. Kids spilled something? Two taps and the robot is mopping the kitchen. Messy play in the living room? Clean that please. Everyone’s asleep and I want to wake up to a clean house? Do your scheduled cleaning at night and go charge. This thing is great. Highly, highly recommend.
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Top reviews from other countries
FERNANDA RIBEIRO
Vale muito a pena
Reviewed in Brazil on February 8, 2024Color: WhiteVerified Purchase
Oscar Treviño
Muy satisfecho con el producto 👍
Reviewed in Mexico on March 23, 2024Color: GrayVerified Purchase
Eliza
Produto de ótima qualidade
Reviewed in Brazil on December 14, 2023Color: GrayVerified Purchase
