2023 has been The Year of AI. The ubiquity of the term has done little to fully explain what it means and what the future holds for workers and employers. In this edition of CNBC Work, we will dive deep into the implications of artificial intelligence and some of the broader questions behind the headlines.
Is AI a threat to workers, or will it open more doors?
How are companies utilizing the technology to maximize productivity and reduce inefficiencies, and at what cost? How are they analyzing the data to balance speed with accuracy?
And how worried should businesses be about hallucinations and what should be done to mitigate the risk?
Who should join: CEOs, CHROs, CIOs, CTOs, CFOs and other senior executives who have a major role in company-level decision-making, planning, and strategy.
The Chainsmokers have consistently elevated popular music by ceaselessly challenging it. The GRAMMY® Award-winning RIAA Diamond-certified duo—Drew Taggart and Alex Pall—have broken boundaries between pop, indie, electronic, alternative, and rock. By doing so, they have set the tempo for culture and proven inescapable, delivering some of the biggest songs in the world, hosting a historic multi-year Las Vegas residency, packing arenas on multiple continents, launching first-of-its-kind games in the metaverse, and selling tens of millions of singles.
However, these musicians never stop pushing themselves. The pair draw on deep musical acumen anchored by inventive songwriting and production as well as Alex’s virtuosic piano playing and Drew’s dynamic vocals and chops on guitar, drums, keys, and bass.
Introduced by their now manager, Drew and Alex forged an unbreakable creative bond that in 2013, enabled the group to independently achieve viral impact, kickstarting a prolific decade to follow. Thus far, they have scored three Diamond singles, namely the Billboard Hot 100 #1 “Closer” [feat. Halsey], “Something Just Like This” [with Coldplay], and “Don’t Let Me Down” [feat. Daya]. The latter garnered a GRAMMY® Award for “Best Dance Recording.” As cultural arbiters and tastemakers, they’ve also fueled crossover success for collaborators as diverse as Lennon Stella (on “Takeaway” with Illenium) and Kelsea Ballerini (on “This Feeling”). Their 2017 full-length debut, Memories…Do Not Open, notably bowed at #1 on the Billboard 200 and paved the way for the gold-certified Sick Boy [2018] and gold-certified World War Joy [2019]. Both albums were followed by 40+ city sold out arena tours. In 2020, the guys notably composed the original score to the acclaimed independent film Words On Bathroom Walls.
Eschewing guest spots, The Chainsmokers reached a new creative and critical high watermark with So Far So Good in 2022. It marked their fourth #1 debut on the Billboard Top Dance/Electronic Albums Chart. Pitchfork applauded it as “their most enjoyable front-to-back listen,” and Billboard hailed it as “music that balances sing-along indie-pop and nuanced, often deeply textured electronic productions.” Speaking to their penchant for innovation, they gave away 5,000 NFT’s comprising 1% of the album’s master streaming royalties, and NFT holders even received access to the duo’s own private Discord server.
The Chainsmokers extend their vision to entrepreneurship with their very own Mantis Venture Capital. Founded in 2020, it manages nearly $1 billion in assets with a focus on improving the world and inventing a brighter tomorrow. Other businesses under their purview include a stake in the popular JAJA Tequila and The Chainsmokers’ very own film, television, and podcast production company, Kick The Habit Productions—which boasts a full slate of projects in development. At the same time, Drew and Alex give back at every turn. In the midst of the Global Pandemic, Drew and Alex funded the production and delivery of tens of thousands of PPE N95 masks to hospitals in New York and Las Vegas. The charity Youth Emerging Stronger recognized The Chainsmokers with the “Key of Hope Award” for their commitment to philanthropy and underprivileged children.
In search of new creative lanes, 2023 saw them returning to their musical roots on the way to TCS5. Leaning into different sonic textures, they handpicked buzzing developing collaborators such as 347aidan (“Up & Down”), bludnymph (“Self Destruction Mode”), Shenseea (“My Bad”), and GRACEY (“Think Of Us”). They also released “See You Again” with ILLENIUM and Carlie Hansen, “Jungle” with Alok and Mae Stephens, and “Celular” with Nicky Jam and Maluma. Together with the single “Summertime Friends”, a release project of the same name was packaged and released in October. They’ve widened their creative palette once again, reaffirming nothing is off the table.
Ultimately, The Chainsmokers continue to evolve as musicians and songwriters, bringing popular music with them into the future.
MUSIC BOILER
The Chainsmokers have consistently elevated popular music by ceaselessly challenging it. The GRAMMY® Award-winning RIAA Diamond-certified duo—Drew Taggart and Alex Pall—have broken boundaries between pop, indie, electronic, alternative, and rock. By doing so, they have set the tempo for culture and proven inescapable, delivering some of the biggest songs in the world, hosting a historic multi-year Las Vegas residency, packing arenas on multiple continents, launching first-of-its-kind games in the metaverse, and selling tens of millions of singles along the way. Thus far, they have scored three Diamond singles, namely the Billboard Hot 100 #1 “Closer” [feat. Halsey], “Something Just Like This” [with Coldplay], and “Don’t Let Me Down” [feat. Daya]. The latter garnered a GRAMMY® Award for “Best Dance Recording.” As cultural arbiters and tastemakers, they’ve also fueled crossover success for collaborators as diverse as Lennon Stella (on “Takeaway” with Illenium) and Kelsea Ballerini (on “This Feeling”). Their 2017 full-length debut, Memories…Do Not Open, notably bowed at #1 on the Billboard 200 and paved the way for gold-certified albums Sick Boy [2018] and World War Joy [2019]. After four years of nonstop touring and music releases, the band took the time to rediscover themselves and spent two full years creating their musically evolved and very personal album, 2022’s So Far So Good. It marked their fourth #1 debut on the Billboard Top Dance/Electronic Albums Chart, notching praise from Pitchfork and more. In search of new creative lanes, 2023 saw them returning to their musical roots - leaning into different sonic textures and handpicking buzzing developing collaborators. They launched their Summertime Friends release package in October, filled with collaborations spanning across dance, pop, and even Latin genres. The Chainsmokers continue to evolve as musicians and songwriters, bringing popular music with them into the future and on the road.
BUSINESS & PHILANTHROPY BOILER
GRAMMY® Award-winning RIAA Diamond-certified duo The Chainsmokers—Drew Taggart and Alex Pall—have not only left an indelible mark on music, but they’ve also strived to better the world as entrepreneurs, innovators, and philanthropists. They founded their very own Mantis Venture Capital in 2020. It manages nearly $1 billion in assets with a focus on improving the world and inventing a brighter tomorrow. Other businesses under their purview include a stake in the popular JAJA Tequila and The Chainsmokers’ very own film, television, and podcast production company, Kick The Habit Productions—which boasts a full slate of projects in development. At the same time, Drew and Alex give back at every turn. In the midst of the Global Pandemic, Drew and Alex funded the production and delivery of tens of thousands of PPE N95 masks to hospitals in New York and Las Vegas. The charity Youth Emerging Stronger recognized The Chainsmokers with the “Key of Hope Award” for their commitment to philanthropy and underprivileged children.
Derrick Johnson serves as President and CEO of the NAACP, a title he has held since October of 2017. President Johnson formerly served as vice chairman of the NAACP National Board of Directors, as well as state president for the Mississippi State Conference NAACP. A longstanding member and leader of the NAACP, Mr. Johnson has helped guide the Association through a period of re-envisioning and reinvigoration.
Under President Johnson's leadership, the NAACP has undertaken such efforts as the 2018 "Log Out" Facebook Campaign, pressuring Facebook after reports of Russian hackers targeting African Americans, the Jamestown to Jamestown Partnership, marking the 400th year enslaved Africans first touched the shores of America, and the 2020 We are Done Dying Campaign, exposing the inequities embedded into the American healthcare system and the country at large.
As the Biden Administration took office in 2021, President Johnson led the charge in calling for a Cabinet-level position focused squarely on advancing our nation's longstanding issue of racial justice. President Biden signed an Executive Order establishing an interagency effort to eliminate systemic racial barriers and ensuring federal policies are rooted in equity, optimizing the well-being of all in public policies.
President Johnson also continues to be on the frontlines on some of the most pressing civil rights issues of our time, calling out Virginia Governor Ralph Northam for his use of Blackface, condemning the burning of Black churches in Tennessee and Louisiana, testifying before the Senate Judiciary Committee in opposition to Attorney General William Barr's nomination, and overseeing the NAACP's vote to impeach President Donald J. Trump at the 110th National Convention in Detroit.
President Johnson elevated the Association's visibility and voice as we called for a national response to the coronavirus pandemic that was informed by existing racial disparities in health care outcomes, access, coverage and services, as well as the disparate impact of COVID-19 on African Americans and other people of color.
Recognizing the critical importance of quality health care, he has long advocated for expanded Medicaid eligibility, affordable health insurance options, and investment in community-based health care infrastructure through a strong network of equitably-located, well-resourced community health centers.
Born in Detroit, Mr. Johnson attended Tougaloo College in Jackson, MS. He then received his JD from the South Texas College of Law in Houston, TX. Mr. Johnson has also furthered his training through fellowships with the Congressional Black Caucus Foundation, the George Washington University School of Political Management, and the Massachusetts Institute of Technology (MIT). He has served as an annual guest lecturer at Harvard Law School, lending his expertise to Professor Lani Guinier's course on social movements, and as an adjunct professor at Tougaloo College.
Mr. Johnson is a veteran activist who has dedicated his career to defending the rights and improving the lives of Mississippians. As State President of the NAACP Mississippi State Conference, he led critical campaigns for voting rights and equitable education. He successfully managed two bond referendum campaigns in Jackson, MS that brought $150 million in school building improvements and $65 million towards the construction of a new convention center, respectively. As a regional organizer at the Jackson-based non-profit, Southern Echo, Inc., Mr. Johnson provided legal, technical, and training support for communities across the South.
President Johnson is frequently featured on CNN, MSNBC, CBS, ABC and many others, advocating on behalf of the Black community and all those who are affected by systemic oppression and prejudice.
Arthur C. Brooks is the Parker Gilbert Montgomery Professor of the Practice of Public and Nonprofit Leadership at the Harvard Kennedy School, and Professor of Management Practice at the Harvard Business School, where he teaches courses on leadership and happiness. He is also a columnist at The Atlantic, where he writes the popular “How to Build a Life” column. Brooks is the author of 13 books, including the 2023 #1 New York Times bestseller Build the Life You Want: The Art and Science of Getting Happier with co-author Oprah Winfrey, and the 2022 #1 New York Times bestseller From Strength to Strength: Finding Success, Happiness, and Deep Purpose in the Second Half of Life. He speaks to audiences all around the world about human happiness and works to raise well-being within private companies, universities, public agencies, and community organizations.
Julie A. Su became Acting Secretary of Labor on March 11, 2023. She was previously confirmed by the Senate to serve as the deputy secretary of labor on July 13, 2021. As deputy secretary, she served as the de-facto chief operating officer for the department, overseeing its workforce, managing its budget and executing the priorities of the secretary of labor.
Prior to joining the U.S. Department of Labor, Deputy Secretary Su served as the secretary for the California Labor and Workforce Development Agency. The LWDA enforces workplace laws, combats wage theft, ensures health and safety on the job, connects Californians to quality jobs and career pathways, and administers unemployment insurance, workers compensation and paid family leave.
Su is a nationally recognized expert on workers' rights and civil rights who has dedicated her distinguished legal career to advancing justice on behalf of poor and disenfranchised communities and is a past recipient of a MacArthur Foundation "genius" grant.
As California labor commissioner from 2011 through 2018, Su enforced the state's labor laws to ensure a fair and just workplace for both employees and employers. A report on her tenure released in May 2013 found that her leadership resulted in a renaissance in enforcement activity and record-setting results. In 2014, she launched the first "Wage Theft Is a Crime" multimedia, multilingual statewide campaign to reach out to low-wage workers and their employers to help them understand their rights and feel safe speaking up about labor law abuses.
Prior to her appointment as California labor commissioner, Deputy Secretary Su was the litigation director at Asian Americans Advancing Justice-Los Angeles, the nation's largest non-profit civil rights organization devoted to issues affecting the Asian American community. Su is known for pioneering a multi-strategy approach that combines successful impact litigation with multiracial organizing, community education, policy reform, coalition building and media work.
Frequently named to top-lawyer lists such as the Daily Journal's "Top 75 Women Litigators" in California and California Lawyer's "Super Lawyers," she was the first labor commissioner to be included among the Daily Journal's "Top 75 Labor and Employment Lawyers." She has also been named one of the 50 most noteworthy women alumni of Harvard Law School and one of the 100 most influential people in Los Angeles in Los Angeles Magazine.
Su has taught at UCLA Law School and Northeastern Law School. She is a graduate of Stanford University and Harvard Law School and began her career with a Skadden Fellowship. Su speaks Mandarin and Spanish.
Labor strikes over the course of the last several months highlighted workers’ anxieties about a future where businesses choose automation over humans for jobs. President Biden’s recent Executive Order on Safe, Secure and Trustworthy Artificial Intelligence specifically outlines steps the Administration is taking to mitigate the harms and maximize the benefits of AI for workers.
Acting U.S. Labor Secretary Julie Su joins us to talk about this Executive Order, offer insight into what she saw play out over the negotiating tables this year, and next steps the Department of Labor is taking to safeguard the future of workers.
Julie A. Su, U.S. Acting Secretary of Labor
Interviewer: Steve Liesman, CNBC Senior Economics Reporter
World renowned economist and best-selling co-author of Why Nations Fail and Progress and Prosperity Daron Acemoglu joins us to talk about his latest research into the threat AI poses to traditional workforces, and what governments and business must do to keep humans at the center of the revolution, and not fall to the temptation of short-term gains over long-term economic health.
Daron Acemoglu, MIT Institute Professor of Economics
Interviewer: Emily Wilkins, CNBC DC Correspondent
NAACP President and CEO Derrick Johnson joins us to share his thoughts on equity in AI, and to discuss his recent work with the U.S. Senate AI Forum, where top leaders from labor, financial institutions, advocacy organizations, and think tanks gathered to discuss the nexus of artificial intelligence and the workforce, with an eye toward how the federal government can ensure AI benefits for those across the economic spectrum.
Derrick Johnson, NAACP CEO
Interviewer: Bertha Coombs, CNBC Reporter
Best-selling author Arthur Brooks, co-author of Build the Life You Want: The Art and Science of Getting Happier with Oprah Winfrey, joins us to talk about the importance of happiness, especially in a world where technological anxiety threatens to overwhelm us. We’ll dig into his research drawn from cutting-edge science and years of experience and examine why every successful executive should think about happiness as a central component of building a successful and well-rounded life.
Arthur C. Brooks, Harvard Professor, Atlantic Columnist, and New York Times Best Selling Author; Co-author of “Build the Life You Want: The Art and Science of Getting Happier” with Oprah Winfrey
Interviewer: Contessa Brewer, CNBC Correspondent
SPONSORED AND PROGRAMMED BY ORACLE
Artificial intelligence has been augmenting human work in many fields for decades. With the introduction of new powerful generative AI capabilities, the possibilities to change the nature of work have never been greater. Learn about the must-haves for enterprise-ready artificial intelligence, including solid data governance and security, to navigate this new era of innovation.
Miranda Nash, Oracle Group Vice President, Applications Development & Strategy
Greg Pavlik, Oracle Cloud Infrastructure Senior Vice President, AI and Data Management Services
Moderator: Michelle Caruso-Cabrera, CNBC Contributor
SPONSORED AND PROGRAMMED BY PRUDENTIAL FINANCIAL
How, when, and where we work looks very different now than it did five years ago. As the adoption of technology in the workplace accelerates, employers and workers will need to adapt at equal pace. Join us to learn what the future of work could look like and ways to ensure workers’ skills stay current and relevant.
Lucien Alziari, Prudential Financial Chief Human Resources Officer
Interviewer: Jen Rogers, Financial Journalist
Widely recognized as one of the tech titans of Wall Street, Marty Chavez has long been at the forefront of bringing innovative technologies to bear on the ways money is made and moved. Chavez, Partner and Vice Chairman at Sixth Street, and former Chief Financial Officer and Chief Information Officer of Goldman Sachs, is looking deeply at the potential impact of AI on the future of business.
We’ll get his thoughts on how AI is increasing productivity, and what he sees as some of the major challenges for companies as they look to put this still-nascent technology to use.
Martin (“Marty”) Chavez, Sixth Street Partner and Vice Chairman
Interviewer: Deirdre Bosa, CNBC “TechCheck” Anchor
The translation of AI’s potential into practical use cases shows a clear effect on how companies are hiring, developing, and managing their workforces. A major challenge for companies is whether to take the leap into developing and training their own highly complicated technologies such as Large Language Models, and what these decisions could mean as they hunt for talent. We’ll speak with Salesforce AI CEO Clara Shih about what she sees as some of the most critical impacts AI will have on the future of business and what it could mean for companies as they look to build the workforces of the future.
Clara Shih, Salesforce AI CEO
Interviewer: Steve Kovach, CNBC Technology Correspondent
For many artists, the advent of generative AI is downright scary – an existential threat to their livelihoods as technology can generate songs, scripts and even deep-fake the artists themselves. But for Alex Pall and Drew Taggart, Grammy award-winning duo The Chainsmokers and co-founders of Mantis VC, AI represents an opportunity for creators to use new tools to deepen expression and reach wider audiences. We’ll talk with the duo about what’s driving their investment thesis and get their insights on the intersection of AI and the creator economy.
Alex Pall, Artist, The Chainsmokers; Mantis VC General Partner
Andrew Taggart, Artist, The Chainsmokers; Mantis VC General Partner
Interviewer: Julia Boorstin, CNBC Senior Media and Tech Reporter
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For more than four decades, Oracle has delivered innovation upon which entire industries have been built. Oracle’s mission is to help people see data in new ways, discover insights, unlock endless possibilities.
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Prudential Financial, Inc. (NYSE: PRU) is a global financial services leader and premier active global investment manager with approximately $1.4 trillion in assets under management as of June 30, 2023, with operations in the United States, Asia, Europe, and Latin America. Prudential’s diverse and talented employees help make lives better and create financial opportunity for more people by expanding access to investing, insurance, and retirement security. Prudential’s iconic Rock symbol has stood for strength, stability, expertise, and innovation for nearly 150 years.
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Founded in 1990, World Wide Technology (WWT), a global technology solutions provider with $17 billion in annual revenue, combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for large public and private organizations around the world. Through its Advanced Technology Center, a collaborative ecosystem of the world’s most advanced hardware and software solutions, WWT helps customers and partners conceptualize, test and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution and integration capabilities.
With nearly 9,000 employees and more than 55 locations around the world, WWT’s culture, built on a set of core values and established leadership philosophies, has been recognized 12 years in a row by Fortune and Great Place to Work® for its unique blend of determination, innovation and leadership focus on diversity and inclusion. With this culture at its foundation, WWT bridges the gap between business and technology to make a new world happen for its customers, partners and communities. For more info, visit Why WWT – Overview – WWT and Artificial Intelligence and Data – Overview – WWT. Connect with WWT: Twitter | Instagram | Facebook | LinkedIn
Matthew McConaughey is an Actor and Author of Greenlights.
Ramona Hood is President and CEO of FedEx Custom Critical®, a leading North American transportation provider located in Green, Ohio. The company provides a range of transportation capabilities for expedite ground, temperature control shipments and industry specific solutions. The company provides 24/7 service throughout the United States, Canada and internationally, delivering hundreds of thousands of shipments per year. Hood oversees the FedEx Custom Critical executive leadership team and is responsible for the performance and strategic direction of the company.
Hood brings more than 30 years of FedEx experience to her role, having most recently served as Vice President, Operations, Strategy and Planning. Hood started her career at FedEx Custom Critical in 1991 in an entry-level position, and worked her way up to hold various executive leadership positions at FedEx Custom Critical and FedEx Supply Chain. Her career path evolved through many areas of the company, including Operations, Safety, Sourcing, Sales and Marketing.
Over time, she began offering innovative and strategic ideas that distinguished her from her peers. Hood not only brought unique approaches to the business, but she did so in a way that brought out the best in
others. These leadership characteristics and values are ingrained through her past and current leadership roles at FedEx Custom Critical, as well as FedEx Supply Chain.
Throughout her career, Hood has been recognized for her exemplary excellence in leadership, responsibility, and passion-driven results in the industry. Hood was recognized by the Greater Akron Chamber with the “30 for the Future” award, acknowledged by Sales & Marketing Executives International with a Distinguished Sales & Marketing Award, and received the Woman of Inspiration Award from Walsh University. In 2010 and 2016, Hood received the FedEx Five Star Award, which is the highest recognition employees can receive at FedEx.
Additionally, Hood received the Crain’s Cleveland, Women of Note Award; Smart Women, Honoree of the Progress Woman Award, and Woman of Influence from the Women in Trucking Association. Hood was recognized in 2019 by the MEECO Leadership Institute with the International Thought Leader of Distinction Award. Ramona was also named a 2020 Woman of Distinction by the Girl Scouts of North East Ohio. Most recently, Hood was recognized on the Crain’s Cleveland 2020 Power 150 list and was named one of New York Moves Power Women (2021).
Outside of the office, Hood is actively involved in several civic engagements. She serves on the Summit Education Initiative, a non-profit committed to the academic success of Summit County students. She is a member of the Kent Area Chapter of The Links, Incorporated and Jack and Jill of America Inc., Akron Chapter. Hood is also chairman of the technology committee for the Transportation Intermediary Association (TIA), and was appointed to serve on its board of directors. Additionally, Hood was appointed to the Summa Health Board of Directors in 2021.
Hood earned a Bachelor of Arts in Business Management from Walsh University, and an Executive MBA from Case Western Reserve University Weatherhead School of Management.
Martin J. Walsh was sworn in as the 29th Secretary of Labor on March 23, 2021. A lifelong champion of equity and fairness, and a proud product of the City of Boston, Secretary Walsh leads the U.S. Department of Labor with a strong connection to working people, and a commitment to creating an economy that works for all.
In 1997, he was elected to serve as a State Representative for one of the most diverse districts in Massachusetts. There, he focused on creating good jobs, protecting workers' rights, expanding mental health treatment, and investing in public transit.
Following his time as a State Representative, Secretary Walsh spent the last seven years as the Mayor of the City of Boston. While mayor, he led the creation of close to 140,000 jobs and helped secure a statewide $15/hour minimum wage, paid sick leave, and paid parental leave. He established Universal, high-quality Pre-Kindergarten for all children, and free community college for low-income students.
Secretary Walsh was a national leader in the response to COVID-19, getting PPE to first responders and nursing homes; funding emergency child care for healthcare and frontline workers; halting evictions and providing rental relief; and setting up multiple funds to help small businesses survive. His work early in the pandemic to pause construction and establish safety requirements has been lauded as a model by both unions and employers alike.
As Mayor of Boston, Secretary Walsh also made his mark as a labor leader. After following his father into Laborers Local 223 in Boston, he rose to head the Building and Construction Trades Council from 2011 to 2013. He worked with business and community leaders to promote high-quality development, and he created a program called Building Pathways that has become a model for increasing diversity in the workplace and providing good career opportunities for women and people of color.
Born and raised in the neighborhood of Dorchester by immigrant parents, Secretary Walsh is driven to ensure our nation's economy works for everyone. Secretary Walsh is a survivor of Burkitt lymphoma and is a proud member of the recovery community who has worked to expand addiction treatment throughout his career. While working full-time as a legislator, he returned to school to earn a degree in Political Science at Boston College.
Honorable Christine Wormuth was confirmed by the U.S. Senate and appointed as the 25th Secretary of the U.S. Army May 28, 2021. The Secretary of the Army is the senior civilian official within the Department of Defense responsible for all matters relating to the U.S. Army.
Prior to confirmation, she was the Director of the International Defense and Security Center at the RAND Corporation where she was a frequent writer and speaker on foreign policy, national security and homeland security issues.
Prior to RAND, she served in several roles during the Obama Administration. From December 2010 until August 2012 she was a special assistant to the president and senior director for Defense at the National Security Council. Wormuth then served as deputy Under Secretary of Defense for Strategy, Plans, and Forces, and led the 2014 Quadrennial Defense Review.
From 2014-2016 she served in DOD as Under Secretary of Defense for Policy, where she advised the Secretary of Defense on the full range of regional and functional national security issues.
Wormuth entered the government as a Presidential Management Intern and began her public service career in the Policy Office of the Office of the Secretary of Defense from 1996 through 2002.
After leaving government, she worked in the private sector on defense issues, and then was a Senior fellow at the Center for Strategic and International Studies for five years.
Wormuth holds a Bachelor of Arts in political science and fine art from Williams College and a Masters of Public Policy from the University of Maryland.
She is married to a retired Navy officer and has two daughters.