Sky Pilot ‑ Digital Downloads

Name: Sky Pilot ‑ Digital Downloads
Brand: Sky Pilot
Rating: 4.8 (380 reviews)

Pricing: Free plan available. Free trial available.
Rating: 4.8 (380)
Developer: Sky Pilot

Sell and deliver digital downloads of any type (PDFs, ebooks, etc.) fast, automatic, & hassle-free.

Level up your store by instantly delivering any digital downloads product you want—videos, PDF, audio, photos, eBooks, you name it. All of it with a branded digital downloads experience. Bundle digital downloads with physical products, and boost revenue through subscription apps. Engage your customers with flexible access controls and keep everything locked down with top-tier security. Easy setup, big results with Sky Pilot - your new digital download app for selling PDF, eBooks, and more.

Deliver any digital downloads file instantly, straight to your customers.
Sell subscriptions or one-off digital downloads right from your store.
Allow customers to stream or downloads files in high quality, neatly organized.
Sell access to external links and private URLs.
Protect files with login, IP alerts, limited downloads & expiry options.

Popular with stores like yours: Based in United States

Languages

English, French, Italian, Spanish, German, Dutch, Finnish, Japanese, Korean, Chinese (Simplified), Chinese (Traditional), Norwegian, Polish, Swedish, Thai, Turkish, Danish, Czech, Portuguese (Brazil), and Portuguese (Portugal)

Works with

Customer accounts
Shopify Admin
Klaviyo
Vimeo
Subscriptions
Memberships
Wistia & Sprout
Digital Downloads

Pricing

Free Plan

Free

Features

100MB files Storage
1GB monthly bandwidth
Unlimited digital products
Unlimited digital orders
Direct email delivery

Starter Plan

$9 / month

or $90/year and save 17%

$2/GB of bandwidth over 15 GB

Features

10GB files Storage
15GB monthly bandwidth
Unlimited digital products
Unlimited digital orders
Download page customization
Email customisation
Shopify Order fulfillment

7-day free trial

Lite Plan

$24.99 / month

or $249.99/year and save 17%

$1.50/GB of bandwidth over 50GB

Features

20GB files Storage
50GB monthly bandwidth
Unlimited digital products
Unlimited digital orders
White Label email integration

7-day free trial

Growth Plan

$54.99 / month

or $549.99/year and save 17%

$1/GB of bandwidth over 200GB. Custom plans start at $149/mo with more BW options. See external link for scaling tiers.

Features

Unlimited file Storage
200GB monthly bandwidth
Unlimited digital products
Unlimited digital orders
Unlimited License keys
Video streaming
PDF stamping
Subscription integration

7-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (380)

Overall rating

4.8

Counts per rating level

95% of ratings are 5 stars
360
2% of ratings are 4 stars
8
1% of ratings are 3 stars
2
1% of ratings are 2 stars
2
2% of ratings are 1 stars
8

All reviews

What merchants think

This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.

Feedback submitted

Merchants highly recommend this app for selling digital products like ebooks and audiobooks, noting its user-friendly interface and efficient delivery that boosts customer satisfaction. Features such as customizable email templates and seamless product updates are particularly appreciated. Reviewers also praise the reliable performance and responsive customer support, which effectively addresses individual needs, even for those using the free plan.

March 19, 2026

Highly recommend SkyPilot - from a digital shop owner with over 28,000 digital file orders. :) Customer support is always quick and very thorough. Kenan especially was amazing, answering questions and offering support for solutions I hadn't even thought of relating to my original question. I was incredibly impressed with customer service today, and I've always had a great experience when I've needed to reach out.

Amy Romeu

United States

About 6 years using the app

March 17, 2026

My business has been a long time partner with SkyPilot for many years. I recently had an incident in file transfers where Shopify changed a handle, causing large amount of file disconnects. After reaching out to SkyPilot, they stepped right in to help me reset many download filing links so that my customers could continue having access to what they had digitally purchased. It’s taken a bit of work but now everything is all straightened out. Thank you SkyPilot! Onward to new horizons!

Pixies Rule

United States

Over 3 years using the app

January 7, 2026

I’ve used Sky Pilot for several years, and unfortunately I’ve had ongoing issues throughout that time.The biggest problem is poor bandwidth speed and server instability. Downloads regularly drop out, and customers are often disconnected partway through. The real kicker is that you’re still charged for the data used even when customers can’t access or complete the download. If a customer gets booted at 20–50%, you still pay for that bandwidth. Over time, those failed downloads add up very quickly expect $700–$1,000 USD bills if you’re running any kind of volume.I’ve raised these issues multiple times, including phone calls with management. Each time, the explanation is the same: blame is placed on their wholesale provider (Amazon servers). Occasionally I receive a small discount (usually around 10%) on a very large bill, but nothing meaningful is done to fix the underlying performance issues.Billing is another major concern. The system is confusing and feels poorly designed. I even raised concerns with Shopify, and the response around billing was vague and uncomfortable. If you’re on a custom plan and try to reduce your data usage to save money, you can be charged immediately for the new plan on top of what you’ve already paid for the month, effectively double-charging you. When questioned, support suggests changing plans only on the exact day your billing period expires which is hardly a practical solution.At this point, there are new options on Shopify offering unlimited data, better speeds, and clearer pricing. If you’re a small business trying to control costs and deliver a reliable experience to customers, it’s absolutely worth shopping around.

Fancy Steel

Australia

Over 9 years using the app

Sky Pilot replied January 8, 2026

Hi there,

Thank you for your long-standing loyalty over the past 8 years. We sincerely value our history with you, and it’s disappointing to hear that you've been feeling this frustration.

We’ve sent a detailed personal email to you today addressing each of your concerns—specifically regarding the technical nature of CDN delivery via Amazon CloudFront and how Shopify’s Billing API handles mid-cycle plan changes.

While we stand behind the stability of our infrastructure, which serves thousands of high-volume merchants globally, we hear your concerns about cost and flexibility. To that end, we have proposed a significant, exclusive discount and a new technical workaround (Link Selling) that would effectively eliminate your bandwidth overage concerns.

We are committed to turning this experience around for you and hope we can continue our partnership on this new footing. We look forward to hearing back from you via email so we can get these updates in place!

Best regards,
Shop Circle Team