• All inquiries are reviewed and answered in the order they are received. Please understand that the response time may be delayed due to the number of inquiries.
  • If you make sarcastic remarks, swear words, verbal abuse, insults, sexual harassment, threats, or if you obstruct work by repeating the same content or making false inquiries, your use of the customer service may be restricted.

  • Customer Service Hours: Weekdays from 00:00 to 09:00 (UTC)

Submit a request

Developer Member / User Member

Please select the inquiry type.

Harassment: Harassment or violent behavior towards other players.   Cheating: Exploiting game mechanics or using unfair methods.   Inappropriate Content: False claims, explicit language, inappropriate images, or other offensive content.   Bug Exploits: Exploiting bugs or glitches in the game to gain unfair advantages.   Spamming: Excessive or repetitive messages, advertisements, or promotional behavior.   Fraudulent Activity: Scams, phishing attempts, or other fraudulent transactions.

Please enter the details of your request. A member of our support staff will respond as soon as possible.

Android, iOS, and etc.

If it's difficult to come up with a nickname, please enter your ID or email address in the profile or settings information.

If you made your purchase in Google Play Store, please insert your Gmail address.

Granny's House: Membership numbers are displayed in the options information window. / Others: Please provide your email verification address.

한 번 삭제하면 다시는 복구 할 수 없습니다.

Supercat collects and uses your least personal information below for the provision of the service. Without your agreeing on using the information, we cannot provide you the customer service you required. / 1. Category - email address, game ID, Google Play Store account, One Store ID(or Phone number), Cellphone(Device) model, personal information which is included in the customer request(including chat) / 2. Purpose - customer service and responding inquiries / 3. Retention period - Normal inquiry(3 years), Cancel subscription and Refund(5 years) / The information will be expired immediately once the retention date is up.

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