Copy

Rail Passengers

WEEKLY HOTLINE

Issue #1,303

April 14, 2023

Table of Contents:
(click to auto-scroll)
CLICK HERE FOR AMTRAK SERVICE UPDATES & TIMETABLES

“We know convenient, accessible transportation is crucial for our residents and our economy and we are pleased to continue our successful partnership with Amtrak, [NYSDOT] and CSX to offer Berkshire Flyer service for all those visiting Western Massachusetts.”
 
- Massachusetts Transportation Secretary and CEO Gina Fiandaca in a statement regarding the announcement of the return of the seasonal Berkshire Flyer service between NYC & Pittsfield, MA
Share your thoughts, feelings, and reactions to issues you may have had on a recent (or upcoming) Amtrak trip. Dining or observation car taken off?  Faulty equipment during the trip?  Dirty windows & exterior? Rebooked to coach due a missing sleeper?

Thanks to your support and participation in previous surveys, we have been able to take the passenger's voice straight to Congress and Amtrak Executives. 

Help us keep hammering the message home and share this survey with other passengers! 
TAKE OUR SURVEY!
ACCESS OUR VOTER VOICE ACTION CENTER

Association News


DOT: STB Should Move Quickly On Sunset


by Jim Mathews / President & CEO

A little more than four months after Amtrak filed a formal "late trains" complaint against Union Pacific with the Surface Transportation Board, the U.S. Dept. of Transportation this week filed a comment to the case docket urging the STB to avoid mediation and to move quickly with an investigation and a ruling.

It’s the first time STB will be tackling a complaint under Section 213’s new rules which took effect in late 2020.

DOT’s General Counsel’s office noted that because of this both the Board’s decision “and its approach” to investigating substandard Customer OTP on Amtrak’s Sunset Limited “will have far-reaching implications” beyond the tardy Sunset and will go the heart of strengthening Amtrak passenger train performance everywhere.

“We believe it is imperative that the Board conduct a focused and time-limited investigation, and that a lengthy, protracted adversarial proceeding would not conform to the relevant statutory direction in 49 U.S.C. § 24308(f) to conduct an investigation, nor would it serve the interests of the public or of the parties,” DOT said in its comment to the docket (which you can find on STB’s website using docket NOR 42175).

DOT believes the data it already reports on the public-facing website are already a solid basis for any investigation, hinting (though not saying outright) that there’s no need to duplicate efforts.

Within days of Amtrak’s motion complaining about Union Pacific’s “pattern and practice” of violating Amtrak’s legal right to preferential dispatch for the Sunset Limited, the docket began to fill with petitions looking for extensions of time to respond, which the STB granted. Given how long the Gulf Coast case went on for the past two years before winding up going to mediation, it’s clear that the Federal Railroad Administration is looking for the Board to use the Sunset case to spell out a clear and direct remedy for passenger operators who have waited for decades to see the preferential dispatching language on the books actually have some force.

“DOT and FRA strongly encourage the Board to adopt an efficient and focused process for this investigation, as intended by 49 U.S.C. § 24308(f), to ensure an expedited resolution for the benefit of the public and the parties to this dispute,” DOT said. “The Board can and should conduct an objective investigation without engaging in a drawn-out adversarial proceeding or referring the matter to mediation at this time.”

When Amtrak filed its Section 213 complaint on December 8th, the railroad asked STB to move the case along in 60 days. Amtrak put the blame squarely on precision scheduled railroading, or PSR, asking the Board to look into “whether and how UP’s corporate strategies and objectives drive substandard Amtrak on-time performance” and noting that UP routinely runs trains much longer than any of UP’s sidings can accommodate.

You can read our coverage of Amtrak’s initial complaint here at this link. You can read DOT’s comment to the docket on Thursday at this link. And you can read Amtrak’s first motion from December here at this link.



March Saw Little Improvement for Late Trains


by Jim Mathews / President & CEO

Customer on-time performance (OTP) data are out for March today from Amtrak's Host Railroad Group and it ain’t pretty: once again, not one single Amtrak long-distance service met the new regulatory standard for Customer OTP. State-supported routes, as a group, came closer to meeting the standard but slipped in March compared with the 12-month average. The Northeast Corridor – which Amtrak fully controls – did better in March than the 12-month average, and easily met the new regulatory standard.

Customer OTP measures the percentage of all customers on an intercity passenger train who arrive at their destination no more than 15 minutes after the Amtrak-published arrival time. Delay Minutes measures the average number of minutes of delay on a particular route.

Freight Train Interference continues to be the biggest single driver of late trains, although many other causes also play a role.

Unsurprisingly, the largely Union Pacific-hosted Sunset Limited was once again the worst performer, running late 78 percent of the time as it has for the past 12 months. The average delay minutes per rider in March on that train was ever-so-slightly better than the 12-month average – the typical late Sunset rider was one hour and 51 minutes late in March, compared with the 12-month average of two hours and 32 minutes late.

The Lake Shore Limited came closest to meeting the new OTP standard, coming within three percentage points of making the grade. It’s also 11 percentage points better in March than the route’s 12-month average of 66.5 percent. However, when a Lake Shore passenger was late they were later than they had been during the previous 12 months: 78 delay minutes per passenger compared with a 67-minute 12-month average on that route.

Overall, the long-distance trains as a group were marginally better than the 12-month average in March, operating at just under 50 percent Customer OTP.

Even though the State-Supported corridors, as a group, failed to meet the Customer OTP standard many individual routes easily made the grade in March. The Cascades, the Downeaster, the Adirondack on the Empire service, the Ethan Allen Express, the Maple Leaf, the run between New York and Albany, the Pere Marquette, and the Hiawatha were solidly in the high 80s – the Adirondack and Hiawatha topped 90 percent on-time.

But the worst-performing state-supported routes looked as bad, or even worse than, what we’ve become used to seeing on the long-distance side of the ledger.

The Heartland Flyer posted a dismal 11.1 percent Customer OTP score in March, some 40 percentage points from its 12-month average. In other words, Heartland Flyer passengers were late 88.9 percent of the time, and the typical Flyer rider was 53 minutes late in March.

Northeast Corridor trains in March ran 86.3 percent on time by the Customer OTP standard, five percentage points better than the NEC’s 12-month average. And the Acela ran on time 88.7 percent of the time in March. You might be surprised to learn which train was Amtrak’s on-time champ in March, however: the Keystone service ran 94.7 percent on time in March, just a skosh under its 12-month average of 95 percent and the clear winner in Amtrak’s system for the past 12 months.


Surfliner and Coaster to Resume Full Service April 17


U.S. Representative Mike Levin (D-CA) hosted Federal Railroad Administrator Amit Bose this week to tour the Los Angeles – San Diego – San Luis Obispo Rail Corridor (LOSSAN Corridor) corridor, which will resume service on April 17. The corridor has faced continual service disruptions due to coastal erosion and an increase in extreme weather.

The two federal leaders rode the COASTER commuter line from San Diego to Solana Beach to see firsthand the scope of the problem. The LOSSAN Corridor hugs the coast for much of its route, and a section of tracks along the Del Mar bluffs will need to be relocated.

The Coaster commuter service has been suspended since September 2023, when a storm surge from rare Pacific hurricane led to a shift in the ground beneath the tracks. The LOSSAN Corridor also carries Amtrak Pacific Surfliner trains, making it the second busiest rail corridor in the U.S.

“This visit was timely because we’re seeing the detrimental effects of coastal erosion on this rail corridor in San Clemente and Del Mar right now,” said Rep. Levin in a press release. “The LOSSAN Corridor is the second busiest intercity passenger rail corridor in the United States and supports $1 billion in goods and services annually. That’s what’s at stake. I was glad to have Administrator Bose visit our district and to show him first-hand the urgency of this situation. I look forward to a continued partnership on solving this challenge.”

Rep. Levin has played a key role in securing federal funds to stabilize eroding coastal bluffs in Del Mar that threaten LOSSAN Corridor operations, and Rail Passengers Association members and staff met with Rep. Levin's officed to discuss this problem during our Rail Passengers Day on the Hill. The Orange County Transportation Authority (OCTA) invested $13 million in local funds to perform emergency work to stabilize key sections of track. The state is currently looking for additional federal funds to secure a long-term solution, and OCTA will conduct a study to relocate 11 miles of track.

“To see the effort, thought and planning already going into this is a big statement to me, to see the local solutions being sought here are very important,” Administrator Bose told reporters. “When we see that on the federal level, that makes it a very positive signal to us that if there’s an ability to contribute from the federal government those dollars will go further.”

Amtrak has been offering a Thruway connection between Oceanside and Irving, while Metrolink had suspended service south of the Laguna Niguel/Mission Viejo station, forcing passengers onto overcrowded highways.
 

RailNation: Meridian - October 6-8, 2023

 

 

Our event page is now live!  Stayed tuned for more information in the coming weeks.
 

Rail Passengers Webinar Series
 


Miss out on our past events? You can watch them on our YouTube channel or through our website at railpassengers.org/webinars


Field Reports
 

Please contact Joe Aiello (jaiello@narprail.org) if you have any local, state or regional stories that you would like to share!
---

Rail Passengers Timetables Update!


Thanks to a collaborative effort between Rail Passengers NYS Council Member Nathanael Nerode & juckins.net's Chris Juckins, we have been able to completely update our timetables resource page.

**NOW FEATURING A SELECT NUMBER OF VIA RAIL SCHEDULES!**

 
CLICK HERE TO JOIN THE RAIL PASSENGERS GOOGLE GROUP

Hotline Links
 

A selection of passenger rail and transportation stories from the week.  For more, check out our social media feeds on Twitter & Facebook
CLICK HERE TO DISCUSS THIS WEEK'S HOTLINE ON RAILPASSENGERS.ORG
 

#ICYMI - In Case You Missed It:

 

If you aren’t following along on social media, join us via Facebook, Instagram, and Twitter, and our blog posts on RailPassengers.org  We are covering all the breaking news America’s passengers need to stay informed on local, regional, and national issues. 

Facebook
Twitter
Instagram
YouTube
Website
If you are working with a local organization and have news you would like to share, please reach out and let us know by emailing Madison Butler (mbutler@narprail.org) with links to your press release, blog, or article.

Are you holding a community meeting, networking opportunity or another kind of rail-advocacy event? We can help spread the word if you send them to us. Email Joe Aiello (jaiello@narprail.org)  We will include those updates in our coverage and put them on the website here.

Rail Passengers Staff Updates

Where are we, and what are we working on? This section will update you on what Rail Passengers HQ is up to…even when we’re all working online or from home
 

  • Jim Mathews, President & CEO, spent a lot of time this week immersed in economic-benefits research, responding to requests for letters supporting many communities’ Corridor Identification Program submissions to the Federal Railroad Administration, as well as preparing materials to present to the Railway Interiors conference in Salt Lake City.
     
  • Sean Jeans Gail, Vice President of Policy, took advantage of the Congressional Spring Break to work on legislation that will improve Amtrak transparency and codify passenger rights into law. He also fielded several reporter inquiries on the work being done to implement the rail sections of the Bipartisan Infrastructure Law, and how states and Amtrak can best work with host railroads to add new service.
     
  • Jonsie Stone, Chief of Staff, spent a good portion of the week working with YPTC, the Association’s accounting partner, to close March financials. She met with software vendors reviewing ways to enhance the Association’s operational efficiency. Also, Jonsie worked with the team and external partners to develop future engagement opportunities.
     
  • Jeanne Lawrie, Director of Resource Development, worked on the May and June appeals this week, and spent some time speaking with donors and members. Additionally, Jeanne worked on other projects including starting some research for new grant opportunities and ideas for some possible new donor recognition programs.
     
  • Joe Aiello, National Field Coordinator, has worn a couple of different hats this week.  Joe is working with fellow staff members on some potential fundraising opportunities, helping prep upcoming travel, starting setting up for some future data research projects, and planning out his own “field trips” to meet with advocacy leaders to highlight regional passenger rail projects
     
  • Madison Butler, Communications Manager, met with software vendors, created digital materials for senior staff, spoke with reporters to discuss rail expansion, and attended workshops for on-board service improvements.
     
  • Samantha Brown, Membership Associate, continues to answer questions, requests, and inquiries through phone, email, and mail. Sam extends her thanks to everyone who continues to help our organization in such wonderful ways. If you would like to renew your membership, make a contribution or have general questions about our organization, please contact us at 202-408-8362.

Upcoming Events 

Go to railpassengers.org/events for more information.
 


Please contact Joe Aiello (jaiello@narprail.org) to have a local, state or regional meeting added to the Rail Passengers calendar (print and on-line) of upcoming events!
Rail Passengers Association Earns Coveted 3-Star Rating from Charity Navigator

Rail Passengers Association’s strong financial health and commitment to accountability and transparency have earned it a 3-star rating from Charity Navigator, America’s largest independent charity evaluator.
The Rail Passengers Association’s Charity Navigator profile can be found by clicking
here.

Member & Donor Notices

Remember, you can renew your Rail Passengers Association membership online through “My Account” on the home page. You can also make a donation online, here.



 

  • The Rail Passengers Association is a 501(c)(3) not-for-profit organization. Our federal tax identification number is 36-2615221
  • To help facilitate dissemination of electronic thank you receipts in 2022, please make sure your contact information, specifically your email address, is up-to-date in your Neon profile.

  • If you need assistance with your membership, please call the Office at 202-408-8362.

  • While our staff continues to work remotely, we are unable to provide permanent membership cards. You can print a temporary membership card by creating an account at www.railpassengers.org (select “My Account” on the homepage). 

  • Complete all information! -- Before sealing your envelope, PLEASE double-check the credit card information on the buck slip!

    • Print credit card information clearly.

    • Include an expiration date, month and year, as well as the CVV number. 

    • Without COMPLETE information your membership renewal or donation can’t be processed. 

  • If you have your financial institution send a check on your behalf, without a buckslip, PLEASE instruct them to add:

    • a notation in the memo field if the payment is for membership dues or a donation, AND,

    • your Rail Passengers Association member ID. If we have multiple members with the same name, i.e., John Smith, it can be hard to identify the correct member to attribute the payment, without the member ID.

The Coronavirus Aid, Relief, and Economic Security (CARES) Act includes new tax incentives for charitable giving. --- We’ve provided a quick overview here and encourage each of you to seek advice from a financial planner.

If you have a donor advised fund, please consider recommending a grant from your fund to be the Rail Passengers Association. It is a great way to maintain flexibility with your support throughout the year. For more information, go to http://myimpact.railpassengers.org/daf. As always, please feel free to contact Jeanne Lawrie if you have any questions. 
 


The Rail Passengers Association would like to
thank our Annual Partners for their support! 

 
Feedback? Comments? Future Stories? Click Here To Email Us
Copyright © 2023 Rail Passengers Association, All rights reserved.


Want to change how you receive these emails?
You can update your preferences or unsubscribe from this list.

Email Marketing Powered by Mailchimp