Thank you in advance for completing this important survey.
This survey has been developed and is administered by the
Technology Business Management Council, a non-profit subsidiary of Apptio governed by a
board of directors comprised of industry CIOs, CTOs and CFOs. The mission of the TBM Council is to develop and promote standards and best practices for ensuring technology investments deliver the most impactful business outcomes. This research is an important part of our mission.
Technology Business Management, or TBM, is the set of professional disciplines, tools and data for creating transparency and accountability for technology consumption, cost, and performance and for measuring and optimizing the business outcomes enabled by your technology investments and spending. Rooted in IT financial management, TBM often involves key stakeholders from among technology, line-of-business and corporate decision makers.
Respondents should have a good understanding of their technology department's TBM practices, budget and spending, and other TBM-related facts. Consultants or advisors are welcome to submit on behalf of their clients, assuming they have permission from their clients and can obtain the requisite knowledge.
Your responses will help us measure and report on the degree to which TBM standards and best practices are adopted by enterprises and government agencies around the world.
This is a detailed research survey, and should take you between
25-30 minutes to complete. In return for investing this time, you will receive the following:
- A customized benchmarking report at the completion of the project in the Fall of 2021. This report will compare your responses to averages and ranges for industry, size and geography. The report will also share what our research shows are best practices for TBM and, more generally, value creation.
- Invitation to a participants-only virtual meeting to discuss the findings. Here, Todd Tucker, VP of Standards, Education & Research for the TBM Council, will present the findings and discuss key observations from interviews and other primary and secondary research performed.
- Participants holding or earning their Certified TBM Executive credential will receive credit for 2 hours of continuing professional education for the program.
- Lastly, Finally, the TBM Council will donate $25 for each qualified survey response to Girls Who Code, whose mission is to equip girls around the globe with the computing skills to be change agents in their communities.
We are using the following terms and definitions throughout the survey:
- TBM Office = your TBM team or practice, which may have another name or may be part of a broader function (e.g., IT governance, IT finance, FP&A)
- Your technology department = the technology-focused department or business unit for which your TBM office serves (e.g., your technology department may be called "IT," "Technology," "Information Services," "Tech & Ops," "Global Foundation Services")
- Your company = the corporation, government agency or other business entity of which your department is a part
- Your business partners = the company-internal senior stakeholders and consumers of the technologies your department provides; these partners may be line-of-business leaders, corporate executives (e.g., CEO, CFO, CHRO, etc.), and other executives in your company
Your responses will be kept
strictly confidential and
used only for the purposes of this research. Furthermore, we will abide by the
TBM Council's privacy policy.