Amina Suleiman
Hi, long time fan of your services. Just a few things I think could be better, in my opinion. 1. The sambaza internet option is 5-10mb. How's this possible?? Maybe it's a bug somewhere? Thanks 2. The interface feels off but I guess it will take time to get used to it. The layout feels congested in a way. Previous app had a distinction. Like blaze tariff and the other kind. That interface was dope. Maybe see what can be carried forward and make the app feel familiar. Thanks
571 people found this review helpful
Safaricom Limited
May 10, 2021
With every new app version we are introducing new features and improving existing ones. We are sure that your feedback will only help us improve further.
Albeezzo
Your app is not useful at all. I cannot save the different kplc or water account numbers to favorites that I pay for. It only takes one business account numbers at a time. And why start with account when saving instead of business number, then account? This is so stupid. And unhelpful. I may as well just note them down as I used to. Improve on this
Alfred Cheruiyot
This version of the MySafaricom app is terrible! It takes time to initialize. Takes time to load pages when navigating. (I think it's caused by the ads loading). When the app hungs, the system requests for it's termination. I've not changed my phone in a long while and the previous versions were working just well. By the way, other installed apps are working just fine. Developer, I think something is amiss.
533 people found this review helpful