TWTRCON DC 09 Real-Time Business Tools panel featuring presentations from Eunice Zachry Hill, Director Civilian Agencies Sales, Attensity (@attensity), Ryan Bell, President, TwAitter (@Twaitting), Jean Davis, Co-founder, TweetFeel Biz (@JeanMarie50 | @conversition), and Jodee Rich, Marketing Team Leader, PeopleBrowsr (@wingdude | @PeopleBrowsr).
10. Leveraging Conversations: Best Practices Monitor Conversations – Inside and outside your company Analyze Conversations – Use the power of sophisticated text analytics to reveal information hidden in the text Respond to Conversations – Use the actual content of conversations to route and respond effectively
11. A Comprehensive System for Leveraging Conversations Attensity Cloud Listening Post Attensity Cloud Reporting Broad Web Coverage Attensity Content Acquisition Deeper Dive Web Scraping Input of Email, surveys, etc Attensity VOC Attensity Auto Response
12. Advantages of this approach Up and Running Fast with Attensity Cloud – solution grows with you Allows you to take advantage of the #1 “listening post” + the power of Attensity’s deep language understanding for a complete view of customer conversations inside and outside of your company
27. Support for 10 languages including complex character languages: English, Spanish, French, Italian, German, Japanese, simplified Chinese, Korean, Russian, Finnish, with more to come
…but you can drill down and see whether it is the floor, the grounds, the towels, the walls, the bathroom, etc. that are dirty – creating actionable facts that can be used in addressing the housekeeping or maintenance crew for that hotel.
Attensity provides a comprehensive suite of semantically-driven applications to enable all of these operations. For more information email sales@attensity.com or call us at (800) 721-0560.