PineRaffle: Sweepstake Contest

Pine raffle not only help run an opportunity of a life time but wasn't with out a learning curve since this was our first raffle. Pineraffle customer service and support has been tremendous. This hopefully will be the first of many and long going relationship with pine raffle

We use PineRaffle to reward loyal customers every quarter. It’s simple, effective, and keeps them engaged.

Not the best for our company, but good if you only run a few giveaways per year and never back-to-back raffles. This app has great features but is also very limited. As soon as we launched our first raffle, the app slowed down MASSIVELY. Like, waiting minutes upon minutes to get the page to load. They can send out emails to your customers automatically, but customization is limited, and many of our customers thought it was a scam.
There is no way to schedule another giveaway for the future, you can only schedule one at a time. We run giveaways every month. So essentially, our marketing girl would have to stay up until midnight each month to set up the new one. That's not going to work.
Once you end a raffle, you can no longer click into it to see who all entered. Make sure you download the CSV report of entries! And when you're not able to find the CSV like us, it's under the "reports" section. But it never tells you that, it just says "CSV generating." It doesn't automatically download to your computer or email to you. You need to click on "reports."
Design and functionality is lacking. Support was quick to help with coding for color customization. I appreciated that. We are moving to a different app that can handle our needs better. This app is definitely good for the price.