Redo
- Pricing
-
Free to install
- Popular with stores like yours
- Based in United States
- Rating
- 4.9 (867)
- Developer
- Redo Tech, Inc
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Elevate shopper experiences with premium returns, shipping & fulfillment, email marketing & checkout
Upgrade to Redo to transform your operations. Ditch old return methods that hurt profits and instead boost your sales and customer loyalty with return coverage and an exchange first experience. Streamline fulfillment with a smart shipping & fulfillment system. Increase customer satisfaction and repeat purchases by providing personalized customer support with AI and self-service flows. Drive customers to branded landing pages and promote upsells through order tracking and a full ESP.
- Increase profit at each touchpoint of the buyer journey.
- Increase exchange rates and decrease return rates with AI personalization
- AI-first customer service in one unified inbox. Both for desktop and mobile app.
- A full email and sms platform with shoppable email and AI persona targeting
- Increase conversion rates in your checkout flow with AI-driven A/B testing
- Popular with stores like yours
- Based in United States
Languages
English
Works with
- Checkout
- Customer accounts
- Shopify POS
- Shopify Flow
- CommentSold
- Gorgias
- Klaviyo
- NetSuite
- Shop Mini
- Yotpo
Categories
Return options
Channels
Pricing
Choose the plan that best fits your business.
Conversion
Free to install
Checkout: Monthly fee + $0.50/order and $0.06/upsell. Reclaim: No monthly fee + 25% of chargebacks won
Features
- Optimize checkouts with A/B testing
- Reclaim: AI chargeback disputes
Returns
Free
Features
- Returns and claims portal
- AI exchange agent for +17% exchange rate
- Variant-level returns analytics
- Monthly AI returns analysis report
- Full customizable return flow
Email and SMS
$10 / month
$2.00 per 1,000 sends on email and starting at $0.016 per send for SMS
Features
- Cross-sell from order tracking emails
- Shoppable emails
Fulfillment
$99 / month
Features
- Fulfillment software
- Auto Batch to optimize fulfillment speed
- Auto Merge orders to save on costs
- Bulk ship identical orders automatically
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (867)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a hands-on partner with fast, proactive support via chat, Slack, email, and calls. Onboarding and migrations are smooth, even for complex, multi-store setups. The returns portal and “risk-free buy and try” option drive exchanges and trust while reducing tickets. Merchants like consolidating returns, labels, tracking, protection, AI helpdesk, and workflows into one customizable platform that replaces multiple tools and saves time and costs.
I love working with them. Dallin got me to switch over to them about a year ago and our entire CS flow has gotten so much better. Also their back end team works fast and responds to emails and fixes promptly. Definitely worth it!
Redo is being a game changer for the visibility and functionality of our returns portal and processes. The amount of development we've seen to the platform in only the past year has been seriously impressive. With the world changing so much around us, they're one of the few vendors that really feels like they've got your back constantly working to stay ahead in the industry
My team and I absolutely love using Redo after switching over from ShipStation! Their support team is incredibly attentive and quick to help whenever we have questions. Plus, they actually listen to feature requests and implement our ideas whenever possible. A huge thank you to Parker, Camryn, Ashlee, and Josh for being so helpful and making shipping so much more seamless!
Support
App support provided by Redo Tech, Inc.
Resources
Developer
Launched
May 25, 2020
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