PLEASE BE SURE TO NOTE POINT TWO REGARDING COPYRIGHT AND CONFIDENTIALITY OF DATA, THIS APPLIES WITHOUT EXCEPTION, EVEN TO FAMILY MEMBERS AND THE LIKE WHERE WE UNFORTUNATELY EXPERIENCE THEM USING OUR PLANS.

With the optional Gold Membership you get attractive discounts on almost our entire sales assortment, for only 16,50-/month you can profit even more. Here you can find the current discount list

https://bit.ly/Trainbettergold

TRAINING SUPPORT

Please open the questionnaire right now (BUT DO NOT FORGET TO COMPLETE THIS FORM)


You find it here https://bit.ly/3SUHvNj


YOU DON´T NEED TO FILL OUT THE QUESTIONS ABOUT YOUR TRAINING AS A RETURNING CUSTOMER IN MOST CASES. YOU CAN SKIP IT AND PROCEED HERE WITH THE SIGN UP.

!!! Do not enter any race dates or similar in the form, you can do this afterwards directly in the system!!!

NUTRITIONAL OPTIMIZATION

Specifications are integrated into the training plan.


____________________________________________________________________________________________________

Please read and print out the following terms and conditions for support / nutrition optimization. By submitting this registration, it becomes binding and you agree to the terms and conditions listed.  Do not submit this registration if you do not agree to the terms and conditions.

PRINT THE ENTIRE SHEET AFTER FILLING IT OUT ONCE FOR YOUR DOCUMENTS !!!


GENERAL TERMS AND CONDITIONS FOR TRAINING SUPPORT AT HAHN-TRAINING-SYSTEMS TM


1)

By submitting the registration form below, you are registering for a training support/nutrition optimization at Hahn-Training-Systems.

The registration is binding.  


AFTER EXPIRATION OF THE AGREED CONTRACT PERIOD, THE CONTRACT IS EXTENDED INDEFINITELY AND CAN BE TERMINATED AT ANY TIME.
THE NOTICE PERIOD IS ALWAYS ONE MONTH, I.E. AT THE MOMENT THE NOTICE IS GIVEN, THE CURRENT MONTH IS STILL TERMINATED AND THE FOLLOWING MONTH FOR PLANNING IS CREATED AND PAYABLE.

An email is sufficient to give notice, notices other than in writing are not effective. Cancellations in the training portal are not effective (as a comment or similar to the training because we buy this system and it can happen at any time that we no longer have access). The cancellation must be clearly formulated as such. On our website is in accordance with the law from 07/22 a button where you are directed to a form and there the cancellation can make, but this is not mandatory, the normal cancellation by informal email has proven itself over almost 20 years.

An early termination is not possible, but an interruption can be realized. To do so, you have to provide a medical certificate proving that you are completely unfit for sports for a period longer than the remaining contract period OR longer than 3 months (if the remaining contract period is longer). This will be attached after your recovery, but not later than one year after the beginning of the interruption. If your interruption lasts longer, 80% of the outstanding amount is to be paid, after that the contractual relationship is terminated. Such a payment can also be made at any time if you wish to terminate the contract prematurely.


2)

For the duration of the support you will get access to detailed strength and stretching plans, you are also allowed to save and/or print them on your computer for your own use. Any transfer and duplication of the data and sharing of the access is strictly prohibited, Hahn-Training-Systems has the right to shut down the access to all documents on the last day of the support because we pay the portal for you and with the end of the joint work these payments will of course no longer be made.
Furthermore, you will be granted access to a help portal with articles related to the sport, here any storage, distribution and other forms of processing and reproduction is prohibited. This is an additional service which is not part of the contractual services and can therefore be discontinued at any time.
Your appointments, training targets for the individual days and other training-related information must always be entered in the portal where the training plan is created for the respective day, a transfer from mails, phone calls, conversations, etc. does not take place.
The use is very simple and intuitive, in addition there is help in word and picture if one cannot understand nevertheless times something directly, also frequent errors are pointed out there.

THIS INFORMATION IS MADE AVAILABLE DIRECTLY WITH THE INVITATION TO THE PORTAL, PLEASE TAKE YOUR TIME AND FAMILIARIZE YOURSELF WITH THE PROCEDURE. EXTENSIVE HELP IS AVAILABLE IN WORDS AND PICTURES

WHEN YOU START WITH THE SUPPORT YOU WILL GET A BRIEFING VIA VIDEOCONFERENCE, HERE THE TRAINER WILL CONNECT YOU TO YOUR CYCLING COMPUTERS OR RUNNING WATCHES, ENTER YOUR FIRST RACES AND STORE YOUR TRAINING TIMES IN THE SYSTEM, SO YOU CAN ASK QUESTIONS DIRECTLY IN CASE OF AMBIGUITY.

A ONE TIME SETUP FEE OF 50,- WILL BE CHARGED (incl. a welcome pack), THIS WILL BE COLLECTED WITH THE FIRST PLAN.

Additionally you will receive a welcome package consisting of a water bottle and a cycling jersey (cyclists & triathletes (Tri-Suit for triathletes available for an extra charge) or a water bottle and a running shirt (runners) from our team collection. Please note that these products are custom-made and the production takes up to 8 weeks if your desired size is not available. You will receive the products as soon as possible free of charge.

FOR RETURNING CUSTOMERS WHO ARE ALREADY FAMILIAR WITH THE SYSTEM, THE SETUP FEE IS ONLY 25,- BECAUSE HERE OUR SUPPORT CAN SET UP EVERYTHING IN THE BACKGROUND WITHOUT AN APPOINTMENT. THERE IS ALSO NO WELCOME PACKAGE


The procedure described there must be followed, this is necessary so that the coaches can focus on the training and not spend the day with questions because it is not clear what is meant.
You expressly agree that you make your entries in the form described. Entries that are made differently and do not correspond to the described procedure and therefore do not lead to any implementation in the training plan are the sole responsibility of the customer.

IN PARTICULAR, ENTRIES FOR INDIVIDUAL DAYS MUST ALWAYS BE MADE ON THAT DAY IN THE FORM DESCRIBED (NOTE ON THE DAY), EVEN IF THIS INFO IS REPEATED EVERY WEEK. INFORMATION LIKE "EVERY WEEK THIS OR THAT" IS NOT VALID, THE TRAINERS HAVE TO SEE WHAT TO PLAN WHEN CHECKING THE CALENDARS, NOT TO LOOK FOR THIS INFO ELSEWHERE.

You will receive your training plans through the Final Surge web app which also has a mobile app so you can always access your plans on the go.

You allow us to enter your email in the above system so that we can invite you there.
The provider (Final Surge) has already implemented the regulations of the European data protection. The costs for using the system will be borne by us even if you register with the respective provider, don´t enter your credit card data or pay anything.

If there are delays in the delivery of a training plan due to technical problems, Hahn-Training-Systems TM cannot be held responsible for this if reasonable efforts are made to correct the problem.

DIFFERENCES/SERVICES IN THE TRAINING PACKAGES


Possible file import formats:

Various auto sync options (Wahoo, Coros, Garmin, Polar), import of .fit and .tcx files.

!!!  FOR THE DEPTH ANALYSIS IN THE POWER AND PREMIUM PACKAGE A FREE STRAVA ACCOUNT IS NECESSARY. THIS SYSTEM HAS THE MOST INTERFACES ON THE MARKET AND ERRORS ARE OFTEN FIXED AUTOMATICALLY, FROM THERE ALL DATA IS THEN SENT TO FINAL SURGE AND DOWNLOADED IN ADDITION TO THE DEPTH ANALYSIS. THIS CONNECTION IS ONLY USED FOR SMOOTH DATA SYNCHRONIZATION, THE STRAVA ACCOUNT DOES NOT NEED TO BE USED FURTHER. YOU HAVE TO EMAIL US THE ACCESS DATA ONCE, THIS MAIL WILL BE DELETED IMMEDIATELY AFTER THE CONNECTION AND WE WILL NOT BE ABLE TO VIEW IT ANYMORE.

IF YOU DON'T WANT TO USE THE DEPTH ANALYSIS, THIS CONNECTION IS NOT NECESSARY, BUT THEN IMPORTANT TRAINING-RELEVANT EVALUATIONS ARE NOT POSSIBLE.  

OF COURSE, AS WITH EVERYTHING, WE PROVIDE SETUP ASSISTANCE   !!!

!!! The training files must be available on Mondays at 10:00, this is the responsibility of the customer, otherwise they will be processed only in the next control with. There is no claim that late delivered data will be checked later. The customer is also responsible for the correctness of the data, e.g. if he uploads different trainings several times he is responsible for the possibly wrong conclusions.

A CLEAN MAINTENANCE OF THE TRAINING DIARY IS ALWAYS THE RESPONSIBILITY OF THE CUSTOMER, ESPECIALLY IF YOU STOP IN A TRAINING, DO SEVERAL TRAININGS IN ONE DAY OR SIMILAR. SITUATIONS A CONTROL IS RECOMMENDED. THE SYSTEM IS DESIGNED IN SUCH A WAY THAT FILES CAN BE REARRANGED WITHOUT ANY PROBLEMS. THIS ALSO APPLIES TO THE CORRECT ENTRY OF COMPETITIONS AND AVAILABLE TRAINING TIMES.

Services/requirements in summary:


Power Package:

- Creation of an individual training plan monthly
- Detailed check of the training sessions 2 times per month and change of the training plan if necessary
- 2 training plan changes in the current monthly plan possible, regardless of the extent
- Appointments must be announced 48h before the creation of the next plan via the appointment calendar
- Guaranteed response time of 48h (money-back guarantee see details on request)

Note: Any change to the training plan counts as a change, regardless of whether it originated from the client or trainer and how extensive it was.
Training plan checks can also be done more often, but there is no right to do so

Premium Package:

- Creation of an individual training plan monthly
- Detailed control of the training sessions 4x per month and change of the training plan if necessary
- Guaranteed response time of 24h (money-back guarantee see details on request)
- Appointments can be announced at any time via the appointment calendar - implementation within 24h
- Unlimited plan changes

Plus packages:

Regular testing included. IN ADDITION, THE RECORDED PERFORMANCE DATA IS USED FOR A PERMANENT, ALGORITHM-BASED CONTROL AND RECALCULATION OF THE TRAINING ZONES, THESE ARE ADJUSTED IN SUCH A CASE WITHOUT ANY LIMIT. THIS FEATURE ENABLES OUR BEST SUPPORT.
The tests are done in order to have "optimal" data thanks to today's possibilities mostly as field tests with the powermeters that are also used in training, but can also take place in the laboratory.


In the months of November to February, both inclusive, we provide an indoor alternative (roller training) to each training in the area of bike training. In the months of March to October, there is no entitlement to this.

Upgrade of package

An upgrade is possible at any time and then valid until cancellation

Training plan altitude training

For an extra charge starting at 30 Euro per month the training plan can be optimized for altitude training. This can be done in our in-house altitude training room, the use of the room is included. This option can only be used with an ongoing training support and can be added or cancelled at any time. If the training support is terminated, no more training planning for the altitude training can be created, this will then also expire. However, it is possible to conclude a normal usage contract for independent use of the altitude training room without ongoing training support.
Terms and conditions and house rules for the training room will be handed out separately and can be viewed before booking.

GOLD MEMBERSHIP

This expires automatically on the last day of your training support without any further action from your side, the cancellation for the training support always includes the cancellation for the gold membership (as this is only possible in connection with a training support). In the linked discount list you will always find the currently valid discounts, you agree that Hahn-Training-Systems is entitled to adjust and change them at any time (both in terms of the included products and manufacturers, as well as the discounts).

3)

All data, materials, documents etc. which are made available to you online or otherwise in the process of your support of Hahn-Training-Systems TM are intended exclusively for your own use. It is expressly forbidden to make the materials, in particular the training plans, available to others or to reproduce them.  Also the access data to the protected help area may not be passed on. As a customer you have to make sure that our plans are not accessible to any competitor after the end of your support.
After termination of the support there is no right on a further use of all materials, secure all data which you would like to keep therefore please first independently.
Both providers have the function to have the daily training plan emailed to you, so you have a continuous data backup which you can use if you want.
For many trainings the instructions are available as a file which you can download e.g. on a Wahoo, Garmin or similar device so it can be displayed. The use is only allowed on your device, the upload into cloud systems like Zwift and others is prohibited without written permission from Hahn-Training-Systems.

SYNCHRONISATION WITH A ZWIFT ACCOUNT IS EXPRESSLY PROHIBITED FOR REASONS OF DATA PROTECTION AND COPYRIGHT (THIS WOULD GIVE ZWIFT THE RIGHT TO USE OUR PROGRAMMED TRAININGS)

You can control your Smarttrainer with any standard device such as Wahoo or Garmin and the programmed workouts, so that the use of an app is not necessary and you can save the money.

4)

With the registration you confirm that you know that your planning will be optimized by experts according to your self-defined time budget and your goals. In addition to performance development, the aspect of a healthy performance buildup is in the foreground, especially in the first 4 weeks of planning, the experts must first see how your body reacts to the load. You agree that this may differ from your previous training and this is also the goal of the training, this may mean less training and different training than usual. You agree that this is not a deficiency in care.
In case of nutritional optimization, a visit to a doctor will not be replaced in case of illness.
In the suggestions for nutritional optimization during training, we recommend products that we ourselves have on sale because you use them yourself and therefore have the most experience and expertise. There is no right to receive recommendations for other products with which we are not familiar.

The main focus for the coaches is the analysis of your training data and the optimization of your training, this takes place at least in the above guaranteed sections. If possible, the trainers will give a general explanation, but there is no claim to this as the optimization of the training always has top priority. The data control is very comprehensive and very complex, there is no claim to training in the sense that every step whose basis may have been acquired in decades of study, elite sports and further education, is explained.  

5)

Payment must be made before the training plan for creation is due.
To have enough time for this, you will get an invoice 4 weeks before and an email with a payment link to complete the payment.
Payments are made using Stripe or Paypal subscription, that way you can use any payment method you like from those paypal is offering (credit card, bank transfer...) If you have a german bank account invoices have to be paid by direct debit. You can find the form for it here https://bit.ly/directdebitHTS